Strategic Inside Sales & Account Growth Specialist

Rensa Filtration, Inc.; Naperville (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

Rensa Filtration, Inc. is seeking an Inside Sales Representative to manage and grow an assigned book of business.

This phone-forward role emphasizes developing customer relationships, re-engaging inactive accounts, uncovering opportunities, and expanding revenue across filtration products and brands. You will own outreach, discovery, follow-up, and pipeline management, with HubSpot as the primary system for documenting activity and next steps.

Qualifications

• Experience in inside sales, account management, or B2B customer service.
• Strong verbal and written communication skills.
• Ability to manage multiple customers, tasks, quotes, and follow-up dates.
• Experience using a CRM to document activity and manage opportunities.
• Coachable and able to work within a defined sales process.

Responsibilities

• Proactively contact assigned customers and inactive accounts by phone and email.
• Build relationships with purchasing contacts, facility managers, maintenance teams, and other decision-makers.
• Understand customer applications, purchasing patterns, challenges, and upcoming needs.
• Identify cross-selling, reordering, reactivation, and account-growth opportunities.
• Qualify opportunities and move them toward a clear next step.
• Schedule customer meetings and product discussions.
• Route quote requests to the appropriate CSR and provide complete information.
• Follow up on quotes, address objections, and help move opportunities to a decision.
• Maintain notes, tasks, contacts, opportunities, and next-activity dates in HubSpot.
• Build and manage a healthy sales pipeline tied to measurable revenue opportunities.
• Coordinate with customer service, product specialists, pricing, operations, and leadership.
• Escalate customer service, credit, pricing, or delivery concerns when appropriate.
• Participate in sales meetings, coaching sessions, and daily team discussions.
• Meet established activity, pipeline, customer-coverage, and revenue expectations.

Skills

Inside sales experience

Account management

B2B customer service

CRM experience

Excellent communication

Organization & time management

Discovery questioning

Tools

HubSpot CRM

Job description

Rensa Filtration, Inc. is seeking an Inside Sales Representative to manage and grow an assigned book of business.

This phone-forward role emphasizes developing customer relationships, re-engaging inactive accounts, uncovering opportunities, and expanding revenue across filtration products and brands. You will own outreach, discovery, follow-up, and pipeline management, with HubSpot as the primary system for documenting activity and next steps.