Account Growth Specialist – Inside Sales (B2B)

Rensa Filtration, Inc.; Naperville (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Rensa Filtration, Inc. in Naperville, IL is seeking an Inside Sales Representative to manage and grow an assigned book of business.

This phone-forward role focuses on developing customer relationships, re-engaging inactive accounts, uncovering new opportunities, and expanding revenue across filtration brands. You will own outreach, discovery, follow-up, opportunity development, and pipeline management, using HubSpot as the primary system.

Qualifications

• Experience in inside sales, account management, business development, or B2B customer service.
• Confident outbound calling and initiating customer conversations.
• Strong verbal and written communication skills.
• Ability to manage multiple customers, tasks, quotes, and follow-up dates.
• Experience using a CRM to document activity and manage opportunities.
• Excellent organization, time management, and follow-through.

Responsibilities

• Proactively contact assigned customers and inactive accounts by phone and email.
• Build relationships with purchasing contacts, facility managers, maintenance teams, and other decision-makers.
• Understand customer applications, purchasing patterns, challenges, and upcoming needs.
• Identify cross-selling, reordering, reactivation, and account-growth opportunities.
• Qualify opportunities and move them toward a clear next step.
• Schedule customer meetings and product discussions.
• Route quote requests to the appropriate CSR and provide complete customer and application information.
• Follow up on quotes, address objections, and help move opportunities to a decision.
• Maintain accurate notes, tasks, contacts, opportunities, and next-activity dates in HubSpot.
• Build and manage a healthy sales pipeline tied to measurable revenue opportunities.
• Coordinate with customer service, product specialists, pricing, operations, and leadership.
• Escalate customer service, credit, pricing, or delivery concerns when appropriate.
• Participate in sales meetings, coaching sessions, and daily team discussions.
• Meet established activity, pipeline, customer-coverage, and revenue expectations.

Skills

Inside sales

Account management

B2B sales

CRM proficiency

Communication skills

Time management

Tools

HubSpot

Microsoft Outlook

Excel

Teams

Job description

Rensa Filtration, Inc. in Naperville, IL is seeking an Inside Sales Representative to manage and grow an assigned book of business.

This phone-forward role focuses on developing customer relationships, re-engaging inactive accounts, uncovering new opportunities, and expanding revenue across filtration brands. You will own outreach, discovery, follow-up, opportunity development, and pipeline management, using HubSpot as the primary system.