Strategic Aftermarket Accounts Manager

ITT Inc. - English US; Santa Clarita (CA); On-site; USD 137,000 - 204,000; Full time

Benefits offered by this job

Health insurance

401(k)

Short and long-term disability

Paid time off

Growth opportunities

Job summary

ITT Inc. is seeking an Aftermarket Sales Manager to lead strategic sales plans, grow aftermarket revenue, and expand market share.

You will manage relationships with customers, coordinate cross-functional teams, and drive supplier engagements to deliver durable service solutions. The role requires 5+ years in sales and 3+ years in leadership within manufacturing/aerospace contexts, with strong negotiation, communication, and CRM skills.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering, or related field.
• Minimum of 5 years of sales, business development, or account management experience in a manufacturing, aerospace, industrial, or related environment.
• Minimum of 3 years in leadership and supervisory role
• Proven track record of achieving sales growth and revenue targets.
• Strong understanding of aftermarket products, services, maintenance programs, and customer support strategies.
• Experience developing customer relationships and managing key accounts.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical, problem-solving, and organizational abilities.
• Proficiency in Microsoft Office Suite and CRM systems.
• Travel up to 30-50%.

Responsibilities

• Develop and implement strategic sales plans to achieve aftermarket revenue and profitability objectives.
• Identify, qualify, and pursue new aftermarket business opportunities with existing and prospective customers.
• Lead, coach and mentor aftermarket Sales and customer service team
• Manage and grow customer relationships by serving as the primary point of contact for aftermarket products and services.
• Forecast sales, develop budgets, and monitor performance against established goals and metrics.
• Lead contract negotiations, pricing discussions, and proposal development for aftermarket products and services.
• Collaborate with OEM Sales Account Managers to maximize aftermarket sales on new business and contract renewals
• Collaborate with Operations, Engineering, Quality, and Customer Service teams to ensure customer requirements are met.
• Analyze market trends, customer needs, and competitive activities to identify growth opportunities.
• Drive customer retention initiatives and promote long-term service agreements and support programs.
• Travel as required to meet with customers, attend trade shows, and support business development efforts.
• Ensure compliance with company policies, procedures, and ethical business practices.

Skills

Leadership

Sales strategy

Negotiation

Account management

Customer focus

Strategic thinking

Communication

Problem solving

Time management

Travel readiness

Education

Bachelor's degree in Business Administration, Marketing, Engineering

Tools

SAP

Oracle

CRM systems

Job description

ITT Inc. is seeking an Aftermarket Sales Manager to lead strategic sales plans, grow aftermarket revenue, and expand market share.

You will manage relationships with customers, coordinate cross-functional teams, and drive supplier engagements to deliver durable service solutions. The role requires 5+ years in sales and 3+ years in leadership within manufacturing/aerospace contexts, with strong negotiation, communication, and CRM skills.