Strategic Inside Account Manager – Growth & Retention

TACO Metals, LLC.; Sparta (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

TACO Metals, Sparta, Tennessee, is seeking an Inside Account Manager to own, retain, and grow an assigned portfolio of customer accounts. You will be the primary business contact, drive profitable sales growth, and execute account strategies with cross-functional teams.

Responsibilities include reviewing account performance, identifying opportunities, pricing and retention strategies, and coordinating with Sales, Finance, Operations, and Customer Service to deliver strong customer results.

Qualifications

• At least five years of customer service, sales, or account-management experience in manufacturing or distribution.
• Experience managing accounts with revenue, retention, profitability, or growth responsibility.
• Strong business acumen and supply-chain knowledge.
• Analytical, communication, negotiation, organizational, and follow-up skills.
• Ability to travel as required.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work independently within defined authority.

Responsibilities

• Own an assigned portfolio of customer accounts and serve as the primary contact.
• Develop and execute account strategies, growth plans, retention plans, and action plans.
• Conduct periodic customer business reviews to identify opportunities.
• Analyze revenue, gross margin, buying trends, and product penetration.
• Coordinate with Sales, Finance, Operations to support growth and profitability.
• Maintain Salesforce records of customer interactions and pipeline.

Skills

Customer relationships

Sales experience

Analytical skills

Communication

Negotiation

Organization

CRM proficiency

Travel flexibility

Education

Bachelor's degree in Business/Marketing/Sales

High school diploma or equivalent

Tools

MS Office

Salesforce.com

SYSPRO

CRM systems

Job description

TACO Metals, Sparta, Tennessee, is seeking an Inside Account Manager to own, retain, and grow an assigned portfolio of customer accounts. You will be the primary business contact, drive profitable sales growth, and execute account strategies with cross-functional teams.

Responsibilities include reviewing account performance, identifying opportunities, pricing and retention strategies, and coordinating with Sales, Finance, Operations, and Customer Service to deliver strong customer results.