Strategic Inside Account Manager – Growth & Pricing

FloWorks; Denver (CO); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Health Savings & Flexible Spending

Job summary

FloWorks is seeking an Inside Account Manager to manage a portfolio of existing customer accounts in a hybrid Denver environment. You will be the primary contact, drive customer satisfaction, and balance margin targets with client expectations while exercising independent judgment on pricing within guidelines.

You will analyze sales data to inform pricing, collaborate with sales, product management, and operations, and provide regular account reporting.

Qualifications

• 3+ years in B2B sales, account management, or customer service.
• Ability to manage complex customer relationships and make independent business decisions.
• Strong analytical skills to interpret sales data to support pricing strategies.
• Excellent verbal and written communication skills.
• Experience with ERP/CRM systems (Epicor P21, Salesforce) preferred.
• Experience sizing and quoting pneumatic and electric actuators.

Responsibilities

• Serve as the lead point of contact for assigned customer accounts across all service and sales needs.
• Maintain and grow customer relationships through proactive communication, order management, and performance reviews.
• Analyze historical sales data and market conditions to make informed, independent decisions regarding product pricing within established guidelines.
• Resolve customer issues using discretion and knowledge of company policies, escalating only when necessary.
• Collaborate with Outside Sales, Product Management, and Operations to deliver seamless customer service and maintain account health.
• Provide accurate reporting for assigned accounts.
• Maintain up‑to‑date knowledge of products, pricing models, and market trends.
• Participate in internal meetings and provide insight into customer trends, competitive activity, and account performance.

Skills

B2B sales experience

Account management

Analytical skills

Communication skills

ERP/CRM experience

Independent decision making

Education

Bachelor's degree in business or related field

Tools

Epicor P21

Salesforce

Job description

FloWorks is seeking an Inside Account Manager to manage a portfolio of existing customer accounts in a hybrid Denver environment. You will be the primary contact, drive customer satisfaction, and balance margin targets with client expectations while exercising independent judgment on pricing within guidelines.

You will analyze sales data to inform pricing, collaborate with sales, product management, and operations, and provide regular account reporting.