Strategic Inside Account Manager (Flexible Hours)

RELX Inc.; Dayton (OH); On-site; USD 95,000 - 159,000; Full time

Job summary

Elsevier is seeking an inside account manager to steward a portfolio of academic and government clients in the United States. You will drive renewals, expand adoption of Elsevier solutions, and identify growth opportunities across a defined territory.

You’ll collaborate with field teams, product specialists, and customer success to deliver value throughout the lifecycle. You will build relationships with librarians, faculty, researchers, and procurement professionals, leveraging consultative

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in account management, inside sales, or consultative B2B sales.
• Experience with academic institutions, libraries, or government agencies is preferred.
• Strong consultative selling and relationship management skills.

Responsibilities

• Manage a portfolio of academic and government accounts as primary inside sales contact.
• Drive renewals, identify risks, and develop growth strategies.
• Engage stakeholders via phone, email, meetings to expand product adoption.
• Develop pricing proposals and negotiate within guidelines.
• Maintain Salesforce data and coordinate with cross-functional teams.

Skills

Account management

Inside sales

CRM (Salesforce)

Consultative selling

Relationship management

Communication skills

Forecasting

Negotiation

Education

Bachelor's degree

Tools

Salesforce

Job description

Elsevier is seeking an inside account manager to steward a portfolio of academic and government clients in the United States. You will drive renewals, expand adoption of Elsevier solutions, and identify growth opportunities across a defined territory.

You’ll collaborate with field teams, product specialists, and customer success to deliver value throughout the lifecycle. You will build relationships with librarians, faculty, researchers, and procurement professionals, leveraging consultative