Strategic Inflight Loyalty Engagement Lead

Alaska Airlines; SeaTac (WA); On-site; USD 117,850 - 176,800; Full time

Benefits offered by this job

Free standby travel privileges

Comprehensive medical, dental, and vision benefits

Generous 401k match program

Quarterly and annual bonus plans

Generous holiday and paid time off

Job summary

A major U.S. airline is seeking a Manager for Loyalty Inflight Engagement. This key role focuses on enhancing employee engagement for the Atmos Rewards credit card program, overseeing operations and training for flight attendants. With a collaborative approach, this manager will drive strategies to improve participation and performance metrics. Applicants should have at least 5 years in program management and proven leadership skills, along with a Bachelor's degree. Competitive salary and comprehensive benefits included.

Qualifications

• 5 years of experience in program management, marketing, or related experience.
• 2 years of leadership experience.
• Effective communication skills (verbal, written, and listening).
• Outstanding interpersonal, facilitation, and presentation skills.

Responsibilities

• Lead team in establishing operational processes for program execution.
• Develop strategies to equip Flight Attendants with training and resources.
• Establish KPI reporting for employee engagement.
• Collaborate with internal and external stakeholders for program alignment.

Skills

Program management

Marketing

Effective communication

Interpersonal skills

Presentation skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

A major U.S. airline is seeking a Manager for Loyalty Inflight Engagement. This key role focuses on enhancing employee engagement for the Atmos Rewards credit card program, overseeing operations and training for flight attendants. With a collaborative approach, this manager will drive strategies to improve participation and performance metrics. Applicants should have at least 5 years in program management and proven leadership skills, along with a Bachelor's degree. Competitive salary and comprehensive benefits included.