Strategic Hybrid Cloud Customer Success Manager

Lumen Flint LLC; San Diego (CA); Híbrido; USD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Descripción de la vacante

Lumen Flint LLC, a technology solutions company in cloud and data management, seeks a Customer Success Manager in San Diego, CA. The role blends on-site and remote work to support client success and company growth.

You will onboard clients, provide technical support, and tailor solutions to meet needs while monitoring satisfaction and collaborating with sales and support teams to drive continuous improvement.

Formación

• Bachelor's degree in a related field (business, CS, or similar).
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with cloud and data management technologies is a plus.

Responsabilidades

• Onboard clients and ensure a successful adoption of solutions.
• Provide technical support and tailored solutions to client needs.
• Monitor client satisfaction and report updates to sales and support teams.
• Collaborate with sales and technical teams to ensure smooth onboarding and service improvements.
• Engage with clients to understand needs and deliver value.

Conocimientos

Communication skills

Interpersonal skills

Teamwork

Independent work

Educación

Bachelor's degree in business/CS or related field

Herramientas

Project management tools

Descripción del empleo

Lumen Flint LLC, a technology solutions company in cloud and data management, seeks a Customer Success Manager in San Diego, CA. The role blends on-site and remote work to support client success and company growth.

You will onboard clients, provide technical support, and tailor solutions to meet needs while monitoring satisfaction and collaborating with sales and support teams to drive continuous improvement.