Strategic HR Programs Manager — Change & Engagement

Samsung Electronics America; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Employee Purchase Program

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Job summary

Samsung Electronics America, Inc. is seeking a Program Manager, Human Resources to lead cross-functional HR programs across the North America Service Business division.

You will drive planning, execution, and governance for initiatives that boost employee engagement, talent development, and organizational effectiveness. The role requires strong project management, stakeholder management, and data analytics capabilities, with a focus on delivering measurable outcomes aligned with business goals.

Qualifications

• Bachelor’s degree in HR, Business Administration, Organizational Development, or a related field.
• Minimum 6 years of experience in program management, project management, HR, or a related function.
• HR or program/project management certification such as SHRM-CP, SHRM-SCP, PMP, or equivalent.
• Demonstrated experience managing complex, cross-functional programs from strategy through execution.
• Experience with change management, employee experience, or organizational development programs.
• Experience creating dashboards, reports, and presentations for senior leadership.
• Strong project management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Lead the planning, implementation, and delivery of HR programs and strategic initiatives.
• Partner with HR leaders and cross-functional stakeholders to define goals, timelines, milestones, and success metrics.
• Manage project plans, budgets, risks, dependencies, and communications.
• Coordinate initiatives across areas such as talent management, employee engagement, onboarding, learning and development, performance management, and HR operations.
• Develop processes, tools, and documentation to improve the efficiency and consistency of HR programs.
• Track program performance and provide regular updates, insights, and recommendations to HR leadership.
• Analyze HR data and metrics to evaluate program effectiveness and identify opportunities for improvement.
• Facilitate meetings, working sessions, and stakeholder communications to maintain alignment and accountability.
• Identify potential risks or roadblocks and develop solutions to keep programs on track.
• Support change management and employee communications related to new HR programs, policies, and processes.
• Ensure HR programs are implemented consistently and in accordance with company policies and applicable requirements.
• Continuously evaluate programs and recommend enhancements based on employee feedback, business needs, and performance data.

Skills

Project management

Cross-functional collaboration

Dashboard reporting

Data-driven decision making

Communication skills

Education

Bachelor’s degree in HR/Business related

Job description

Samsung Electronics America, Inc. is seeking a Program Manager, Human Resources to lead cross-functional HR programs across the North America Service Business division.

You will drive planning, execution, and governance for initiatives that boost employee engagement, talent development, and organizational effectiveness. The role requires strong project management, stakeholder management, and data analytics capabilities, with a focus on delivering measurable outcomes aligned with business goals.