Strategic HR Partner for Growth & Org Design

Optimizely; Nashua (CA); On-site; USD 74,000 - 137,000; Full time

Job summary

Optimizely is seeking a Senior HR Business Partner to embed with our Customer Success organization. This role requires a strategic, analytical HR professional who thrives in a fast-paced environment, uses data-driven insights, and can influence senior leaders.

You will help leaders build high-performing, engaged teams, participate in workforce planning, org design, talent strategy, and change management, and partner across regions to drive people initiatives at scale.

Qualifications

• 4–6 years of progressive HR experience in an HRBP or similar role.
• Demonstrated ability to advise senior leaders and influence without authority.
• Strong business acumen: align people decisions with business outcomes.
• Experience with workforce planning, organizational design, and change management in a fast-paced environment.
• Ability to collaborate with regional HR partners across geographies and time zones.
• Excellent communication and organizational skills; comfortable with ambiguity.
• Experience using AI tools to improve HR processes and decision making.

Responsibilities

• Coach and advise Customer Success leaders on engagement, retention, culture, organizational design, and change management.
• Strategic partner on workforce planning including build vs. buy, geographic expansion, cost optimization, contingent labor, and M&A in collaboration with Finance and senior leadership.
• Lead or support change management tied to org design changes and provide guidance on compensation implications and communication planning.
• Help translate employee survey results into action plans with business ownership.
• Monitor retention risk and conduct exit interviews or proactive pulse conversations.
• Advise on promotions, off-cycles, performance cases, terminations, and large-scale hiring or downsizing as needed.
• Drive adoption of enterprise talent programs including compensation planning, talent reviews, succession planning, and engagement initiatives.
• Take on HR ad hoc projects as the business evolves.

Skills

HR Business Partner

Strategic advisor

Workforce planning

Org design

Change management

Cross-region collaboration

AI in HR

Education

Bachelor's degree in Human Resources

SHRM-SCP or GPHR (plus)

Job description

Optimizely is seeking a Senior HR Business Partner to embed with our Customer Success organization. This role requires a strategic, analytical HR professional who thrives in a fast-paced environment, uses data-driven insights, and can influence senior leaders.

You will help leaders build high-performing, engaged teams, participate in workforce planning, org design, talent strategy, and change management, and partner across regions to drive people initiatives at scale.