Strategic HR Client Services Director

University of Miami; Coral Gables (FL); Sur place; USD 120 000 - 170 000; Plein temps

Résumé du poste

University of Miami seeks a Director of Human Resources - Client Services to lead the HR client services function and advise management on staffing plans, compensation, benefits, and training. The role ensures compliance with employment laws and university policies while driving strategic workforce initiatives.

The position emphasizes building an engaged, inclusive culture, monitoring HR metrics, and collaborating with internal partners to enhance HR effectiveness and service delivery.

Qualifications

• Bachelor’s degree required in a relevant field.
• Experience leading HR client services or similar teams is essential.
• Strong knowledge of employment laws and regulations.
• Proven ability to develop and implement HR programs and processes.
• Demonstrated impact on workforce planning and employee relations.

Responsabilités

• Oversee the day-to-day operations of HR Client Services.
• Provide consultation to management on staffing plans, compensation, benefits, training and development.
• Conduct investigations and manage employee relations issues.
• Ensure compliance with laws and university policies.
• Develop reporting procedures and monitor client metrics such as vacancy and turnover rates.

Connaissances

Strategic Alignment

Financial Management

Resource Management

Adaptability

Team Leadership

Technology & Analytics

Communication

Formation

Bachelor’s degree in relevant field

Description du poste

University of Miami seeks a Director of Human Resources - Client Services to lead the HR client services function and advise management on staffing plans, compensation, benefits, and training. The role ensures compliance with employment laws and university policies while driving strategic workforce initiatives.

The position emphasizes building an engaged, inclusive culture, monitoring HR metrics, and collaborating with internal partners to enhance HR effectiveness and service delivery.