Strategic Hospital Admissions Liaison

Apploi; Peru (IN); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Excellent Pay

Tuition Reimbursement

Paid Vacation Time

Paid Sick Time

Group Health Insurance

Dental and Vision Insurance

Life Insurance Plans

Disability Plans

401K

Job summary

Apploi is seeking a Hospital Liaison in Indiana to ensure a seamless transition for admissions from acute and post-acute care. You will generate and manage referrals, develop relationships with hospital discharge planners, and align initiatives with market growth to expand opportunities.

This role partners with AD Concierge and leadership to accelerate daily admissions, maintain accurate CRM data, and provide timely responses to referrals.

Qualifications

• GED or HS diploma with 2 years experience in healthcare or related field
• Must meet health assessment requirements regulated by the state
• Must have initiative, patience, compassion, self-motivation, and solution oriented.

Responsibilities

• Stationed daily at primary account to maximize market engagement and referrals.
• Review and update CRM Dashboard for accurate reporting via Forecast and other platforms.
• Respond to all incoming referrals on Careport and/or other referral platforms timely, daily, and throughout the day.
• Provide definitive answers for all incoming referrals within an hour of receiving and/or by end of day, if appropriate.
• Communicate/Collaborate with Business Development and Operations leadership to expedite delays, barriers, and solutions in real time.
• Collaborate with AD Concierge on daily updates regarding all pending referrals for Forecast.
• Collaborate with Transitional Advisors on communication with incoming referral, and admissions on CarePort, and other referral platforms.
• Timely PCC data input including patient demographics, resident representative, POA, and Guardian information.
• Weekly Reports
• Participate in Quarterly Business Development meeting, aligning initiatives grow census, and market exposure.
• Complete daily Forecast for Team review via Census call, Morning meetings and/or standdown.
• Overseeing Guest Relations and Concierge initiatives including patient rounding, assisting with testimonials, and promoting positive outcomes.

Skills

Initiative

Patience

Compassion

Self-motivation

Solution oriented

Education

GED or High School Diploma

Associate degree in healthcare or business

Job description

Apploi is seeking a Hospital Liaison in Indiana to ensure a seamless transition for admissions from acute and post-acute care. You will generate and manage referrals, develop relationships with hospital discharge planners, and align initiatives with market growth to expand opportunities.

This role partners with AD Concierge and leadership to accelerate daily admissions, maintain accurate CRM data, and provide timely responses to referrals.