Velocitii is seeking a Recruiting Solutions Lead to own end-to-end recruitment for high-volume roles in a fast-paced BPO environment. You will source, screen, interview, and transition candidates into training classes, maintaining a positive candidate experience while coordinating with operations and HR to meet client staffing needs. The role emphasizes organized pipelines, data-driven decisions, and leadership of recruiting teams to improve outcomes.
Qualifications
High school diploma or GED; associate or bachelor’s degree preferred.
Experience in BPO, contact center, healthcare, insurance, financial services, or customer-service recruiting.
Strong organizational and time-management skills with the ability to manage a large candidate pipeline.
Strong verbal and written communication skills.
Comfortable working in a deadline-driven, metric-focused environment.
Ability to prioritize rapidly changing hiring requirements.
Proficiency with Microsoft Office and applicant tracking/recruiting technology.
Strong attention to detail and commitment to accurate documentation.
Responsibilities
Manage full-cycle recruitment for high-volume customer service, contact center, back-office, and other operational positions.
Develop and maintain candidate pipelines to support hiring needs.
Source candidates through job boards, social media, referrals, community partnerships, events, and other channels.
Conduct timely applicant review, phone screens, interviews, and follow-up.
Coordinate interviews and selection activities with hiring managers and operations leadership.
Extend employment offers and maintain candidate engagement through onboarding.
Skills
High-volume recruiting
Pipeline management
Interviewing
ATS / Recruiting software
Microsoft Office
Communication
Time management
Analytical thinking
Leadership
Education
High school diploma or GED
Associate or bachelor’s degree preferred
Tools
Applicant Tracking Systems (ATS)
Sourcing platforms
Job boards
Recruiting analytics
Job description
Velocitii is seeking a Recruiting Solutions Lead to own end-to-end recruitment for high-volume roles in a fast-paced BPO environment. You will source, screen, interview, and transition candidates into training classes, maintaining a positive candidate experience while coordinating with operations and HR to meet client staffing needs. The role emphasizes organized pipelines, data-driven decisions, and leadership of recruiting teams to improve outcomes.