Strategic HealthTech Implementation Consultant

PointClickCare; United States; Hybrid; USD 81,000 - 89,000; Full time

Benefits offered by this job

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs andResources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Job summary

PointClickCare is seeking a Software Implementation Consultant to lead customer engagements in the Long-Term and Post-Acute Care space. You will analyze client workflows, configure solutions, and guide change management while maintaining high-quality delivery and relationships with stakeholders.

The role requires 2–4+ years in software implementation, strong communication, and the ability to travel. Compensation includes base salary, bonus, and benefits, with a focus on customer value and

Qualifications

• Bachelor's degree in business or technology required.
• Excellent communication and collaboration skills.
• Experience configuring or implementing a software solution preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Serve as principal liaison with customers to implement leading practices.
• Conduct detailed business discovery and develop value-driven recommendations.
• Translate requirements into configuration and workflows.
• Ensure data quality, integrity, and security for customer databases.
• Coordinate with stakeholders and manage timelines and risks.
• Travel up to 30% to customer sites and regional meetings.

Skills

Communication

Project management

Analytical thinking

Detail-oriented

Team collaboration

Travel readiness

Education

Bachelor's degree in business or technology

Tools

CRM software

Data testing

Job description

PointClickCare is seeking a Software Implementation Consultant to lead customer engagements in the Long-Term and Post-Acute Care space. You will analyze client workflows, configure solutions, and guide change management while maintaining high-quality delivery and relationships with stakeholders.

The role requires 2–4+ years in software implementation, strong communication, and the ability to travel. Compensation includes base salary, bonus, and benefits, with a focus on customer value and