Strategic Healthcare Payer Director — AI-Driven Growth

ServiceNow

Minneapolis (MN)

Remote

USD 173,000 - 225,000

Full time

3 days ago

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Benefits offered by this job

Equity

Health plans

401(k) plan with company match

ESPP

Donation matching

Flexible time away

Family leave programs

Job summary

ServiceNow is seeking a Sr. Client Director to own and nurture C-suite relationships across multiple lines, driving enterprise-wide, multi-year transformation initiatives.

You will lead strategic account planning, coordinate a cross-functional team, and translate outcomes into business impact. The role emphasizes AI integration, consulting rigor, and deep healthcare industry experience, with base pay in the US salary range and equity components.

Qualifications

10+ years leading field-based sales teams in enterprise software.
Proven experience managing executive-level client relationships.
Strong consulting or strategic advisory background.
Deep Healthcare Payers and Providers industry experience.

Responsibilities

Own and manage executive-level client relationships across multiple business units.
Lead development of long-term, multi-year transformation agendas.
Apply industry knowledge to guide strategic account planning.
Drive top-line growth with value-based storytelling for CACV expansion.
Coordinate cross-functional teams including AE, SC, Product, and CEG.
Translate customer outcomes into measurable business impact.

Skills

AI in work processes

Executive relationships

Strategic leadership

Consulting mindset

Healthcare industry experience

Job description

ServiceNow is seeking a Sr. Client Director to own and nurture C-suite relationships across multiple lines, driving enterprise-wide, multi-year transformation initiatives.

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