Strategic Healthcare Ops Lead

Serve the People, Inc.; Santa Ana (CA); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Serve the People, Inc. is seeking an Operations Coordinator to execute tactical admin tasks and support the Operations Manager. You will help streamline workflows, track projects, and ensure compliance with healthcare regulations such as HIPAA and HRSA standards.

The role covers medical, dental, behavioral health, pharmacy, and administrative areas to promote efficient operations. You will collect data, prepare reports, coordinate meetings, and assist with audits and vendor coordination while

Competenze

• Bachelor’s degree in healthcare administration, business administration, public health or related field.
• 2–4 years of experience in healthcare operations, practice administration or related administrative support roles.
• Strong computer skills with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Proficiency with electronic health record (EHR) systems and ability to learn new software quickly.
• Working knowledge of healthcare compliance requirements, regulatory standards, and quality improvement processes.
• Excellent organizational, communication, and interpersonal skills for cross-team collaboration.
• Demonstrated initiative, adaptability, and problem-solving in support of operational efficiency.

Mansioni

• Support daily operational activities across departments including medical, dental, behavioral health, pharmacy, vision, and administrative areas to promote efficient workflows.
• Assist in implementing and maintaining standardized workflows to improve productivity, service quality, and compliance.
• Track progress of operational projects and initiatives to ensure timely completion and alignment with organizational goals.
• Help monitor departmental budgets and expenditures, preparing summaries or variance reports for review by leadership.
• Provide administrative support in addressing and documenting patient complaints and grievances per policy.
• Coordinate logistics for meetings, trainings, and organizational events.

Conoscenze

Microsoft Office

EHR systems

Data analysis

Communication

Organization

Spanish language

Formazione

Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field

Strumenti

Microsoft Office Suite

EHR software

Descrizione del lavoro

Serve the People, Inc. is seeking an Operations Coordinator to execute tactical admin tasks and support the Operations Manager. You will help streamline workflows, track projects, and ensure compliance with healthcare regulations such as HIPAA and HRSA standards.

The role covers medical, dental, behavioral health, pharmacy, and administrative areas to promote efficient operations. You will collect data, prepare reports, coordinate meetings, and assist with audits and vendor coordination while