Strategic Healthcare Operations Manager

Atrium Health; Charlotte (NC); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Atrium Health in Charlotte, NC seeks a Patient Access Manager to lead process improvement initiatives, drive quality and revenue-cycle performance, and coordinate cross- functional teams across departments. You will mentor staff, oversee budgets, and ensure adherence to ethical and regulatory standards.

The role requires strong communication, strategic thinking, and the ability to manage multiple priorities in a fast-paced health system environment. Occasional travel may be required.

Formación

• Typically requires 5 years of experience in patient access and admitting.
• Includes at least 1 year of supervisory experience in managing staff and budgets.
• Experience in a large multi-department healthcare setting is preferred.

Responsabilidades

• Analyzes processes to streamline workflow design operations and improve quality and revenue cycle performance.
• Maintains effective communication with patients, families, departments and staff; acts as liaison for efficient operations.
• Surveys patient and staff satisfaction; follows up on concerns to maximize service quality.
• Assesses problem trends, identifies root causes, and proposes refinements with implementation support.
• Collaborates with access, IT, finance and leadership to standardize policies and procedures.

Conocimientos

Process improvement

Communication skills

Leadership

Problem solving

Time management

Coaching & mentoring

Educación

Bachelor's Degree in Health Care Administration

Herramientas

PAS software

Windows applications

Descripción del empleo

Atrium Health in Charlotte, NC seeks a Patient Access Manager to lead process improvement initiatives, drive quality and revenue-cycle performance, and coordinate cross- functional teams across departments. You will mentor staff, oversee budgets, and ensure adherence to ethical and regulatory standards.

The role requires strong communication, strategic thinking, and the ability to manage multiple priorities in a fast-paced health system environment. Occasional travel may be required.