Strategic Healthcare Operations Leader

Appalachian Regional Healthcare (ARH); Beckley (WV); On-site; USD 180,000 - 240,000; Full time

Job summary

The Chief Operating Officer (COO) at Appalachian Regional Healthcare (ARH) Beckley will partner with the CNO to lead day-to-day hospital operations, ensuring patient safety, quality, service, and financial performance. The role requires strategic leadership across departments, accreditation readiness, and engagement of staff, medical staff, and the community, while upholding ARH standards.

The COO will advance the Triple Aim, drive culture, and report within ARH’s matrixed structure; candidates

Qualifications

• Ability to inspire and lead others, with the humility to listen and follow.
• Ability to adapt to and manage change in a timely and effective way.
• Ability to manage and mitigate conflict, including when COO is involved.
• Courage to challenge established norms in a constructive way.

Responsibilities

• Hospital Performance: lead and implement strategies to achieve Triple Aim objectives.
• Patient Safety and Quality: develop and sustain a safe, cost-effective clinical culture.
• Accreditation: ensure compliance with accrediting/regulatory standards and readiness.
• Service and Engagement: improve engagement of staff, medical staff, and patients.
• Financial Effectiveness: drive efficient daily operations and financial performance.
• Medical Staff Relations: build relationships with medical staff and providers.
• Market Relevance: participate in strategic planning to enhance community impact.
• Corporate Citizenship: comply with policies and support system integration.
• Community Citizenship: maintain constructive external relationships.

Skills

Leadership

Change Management

Conflict Management

Challenge Norms

Strategic Alignment

Resourcefulness

Strategic Thinking

Executive Energy

Team Building

Crisis Management

Decision Making

Education

Master's degree in Hospital Administration or MBA

Job description

The Chief Operating Officer (COO) at Appalachian Regional Healthcare (ARH) Beckley will partner with the CNO to lead day-to-day hospital operations, ensuring patient safety, quality, service, and financial performance. The role requires strategic leadership across departments, accreditation readiness, and engagement of staff, medical staff, and the community, while upholding ARH standards.

The COO will advance the Triple Aim, drive culture, and report within ARH’s matrixed structure; candidates