Strategic Healthcare Client Partner Director

Kyndryl Canada; New York (NY); Hybrid; USD 194,000 - 349,000; Full time

Benefits offered by this job

Discretionary annual bonus

Medical and dental coverage

Retirement benefits

Paid leave & PTO

Job summary

Kyndryl is seeking a Director, Customer Partner in Healthcare in New York to lead strategic relationships with top healthcare accounts. You will shape growth strategies, manage P&L, and drive cross-functional delivery across the business.

This leadership role requires 5+ years of account leadership in healthcare, strong executive presence, and the ability to build trusted partnerships. Competitive compensation includes discretionary bonus and comprehensive benefits.

Qualifications

• 5+ years experience running account P&L and end-to-end sales.
• Healthcare industry experience.
• Strong knowledge of business and technology trends.
• Proven revenue growth, profitability, and risk management.
• Consultative selling with executive audiences.
• Ability to navigate a fast-paced, ambiguous environment.

Responsibilities

• Develop and execute account strategies to grow and retain key accounts.
• Expand scope by identifying new opportunities and capabilities.
• Drive renewals and cross-sell to maximize account value.
• Own the account P&L and ensure client satisfaction and compliance.
• Build executive relationships and align with senior decision-makers.
• Collaborate with sales teams to manage from prospecting to close.
• Partner with alliances to create go-to-market pipelines.
• Leverage industry best practices to deliver innovative solutions.

Skills

P&L ownership

Healthcare experience

Executive relationship building

Strategic account growth

Consultative selling

Fast-paced environment adaptability

Education

Bachelor's degree

Master’s degree

Job description

Kyndryl is seeking a Director, Customer Partner in Healthcare in New York to lead strategic relationships with top healthcare accounts. You will shape growth strategies, manage P&L, and drive cross-functional delivery across the business.

This leadership role requires 5+ years of account leadership in healthcare, strong executive presence, and the ability to build trusted partnerships. Competitive compensation includes discretionary bonus and comprehensive benefits.