Strategic Head of Internal Communications

Trustpilot, Inc.; London (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hybrid work

Private medical insurance

Pension

Professional development

Employee discounts

Job summary

Trustpilot is seeking a Head of Internal Communication to own how we communicate across the organisation. This senior role acts as a trusted partner to executives, shaping channels, tools and guidance to ensure clarity and alignment across function and region.

You will drive change communications and support leaders in delivering difficult messages and major initiatives. You’ll collaborate with the Head of Experience & Events to align company storytelling, announcements, and quarterly updates,

Qualifications

• Significant experience in internal communication or employee engagement at a strategic level.
• Proven ability to partner with executives and lead complex comms initiatives.
• Comfortable navigating ambiguity and driving practical outcomes.

Responsibilities

• Act as a hands-on communication partner to Commercial, People and org change initiatives.
• Design and deliver a fit-for-purpose communication ecosystem for global and regional activities.
• Own the all-hands cadence, leadership messaging and change programmes.

Skills

Internal communications

Stakeholder management

Strategic thinking

Storytelling

Cross-functional partnership

Change communications

Leadership influence

Job description

Trustpilot is seeking a Head of Internal Communication to own how we communicate across the organisation. This senior role acts as a trusted partner to executives, shaping channels, tools and guidance to ensure clarity and alignment across function and region.

You will drive change communications and support leaders in delivering difficult messages and major initiatives. You’ll collaborate with the Head of Experience & Events to align company storytelling, announcements, and quarterly updates,