Strategic Head of Claims Data, Analytics & AI

usaa; Tampa (FL); Hybrid; USD 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Hybrid work environment

Zusammenfassung

USAA in Tampa, FL is seeking an Executive Director of Claims Data & Analytics to shape a data and analytics strategy that drives claims performance, efficiency, and decision‑making. You will lead a large, multidisciplinary team and partner with Claims, IT, and Finance to build scalable data products and AI‑enabled solutions.

The role requires deep insurance and claims data expertise, strong executive presence, and a track record of transforming analytics organizations.

Qualifikationen

• Bachelor's degree in Statistics, Mathematics, Operations Research, Engineering, or quantitative field; OR 4 years of relevant education and/or experience.
• 10 years data and analytics related experience, driving results in a complex financial services organization.
• 4 years of people leadership experience in building, managing and/or developing high-performing teams.
• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
• Executive-level business acumen in measuring business outcomes, operations, industry practices and trends.
• Experience leading projects using Agile methodologies.
• Experience conducting large scale data analysis using internal and external data to support business decision making.
• Proven ability to tell a story through data and communicate effectively with senior stakeholders.

Aufgaben

• Oversee data storage, governance, analytics, and information delivery.
• Lead the strategy for analytics platforms and solutions for the business.
• Provide oversight for end-to-end information management and delivery.
• Provide thought leadership and develop talent across the USAA Data and Analytics Community.
• Stay current of industry best practices in data and analytics and associated business needs.
• Lead the development of new techniques and reporting to meet goals and objectives.
• Ensure adherence to Information Governance policy and standards.
• Develop team training plans, automate systems, staffing, and budget considerations.
• Identify, measure, and control risks in accordance with policy and compliance.

Kenntnisse

Data analytics

Executive leadership

Agile methodologies

Stakeholder management

AI / Advanced analytics

Data governance

Communication

Ausbildung

Bachelor's degree in quantitative field

4 years of relevant education/experience

Jobbeschreibung

USAA in Tampa, FL is seeking an Executive Director of Claims Data & Analytics to shape a data and analytics strategy that drives claims performance, efficiency, and decision‑making. You will lead a large, multidisciplinary team and partner with Claims, IT, and Finance to build scalable data products and AI‑enabled solutions.

The role requires deep insurance and claims data expertise, strong executive presence, and a track record of transforming analytics organizations.