Strategic Growth & Operations Manager

SoFi Tech Solutions; San Francisco (CA); On-site; USD 115,000 - 144,000; Full time

Job summary

SoFi Tech Solutions is seeking a Manager, Strategy & Business Operations to drive strategy, performance, and execution for one of SoFi’s key growth businesses. You will turn strategic priorities into actionable plans, develop insights to inform decisions, and strengthen operating mechanisms to enable effective execution.

The role reports to the Senior Director of Strategy & Business Operations and collaborates with Product, Engineering, Commercial, Finance, Operations, Risk, Legal, and

Qualifications

• Bachelor's degree required.
• 3+ years of experience in strategy, business operations, investment bank management consulting, fintech, financial services, payments, banking technology, enterprise software, or a related field.
• Strong structured problem-solving skills and experience conducting market assessments, competitive analyses, business case development, financial modeling, scenario planning, or similar strategic work.
• Demonstrated ability to independently own complex analyses and cross-functional workstreams from problem definition through recommendation or implementation.
• Strong analytical and financial acumen, with the ability to work with imperfect data, identify key drivers, and develop decision-useful insights.
• Excellent written and verbal communication skills, including the ability to turn ambiguity and complexity into concise recommendations and executive-ready materials.
• Experience collaborating across complex, matrixed organizations and influencing stakeholders without relying on direct authority.
• Strong project and process-management skills, with attention to detail and consistent follow-through.
• High degree of ownership, judgment, intellectual curiosity, and comfort operating in a fast-paced, evolving environment.

Responsibilities

• Own analyses that inform growth opportunities, market expansion, product investments, competitive positioning, and other strategic priorities.
• Develop business cases using market research, financial modeling, scenario planning, and ROI assessment.
• Synthesize market, client, competitive, and internal data into clear insights and decision-oriented recommendations.
• Manage core planning and performance processes, including business reviews, investment prioritization, executive scorecards, KPIs, and dashboards.
• Analyze business performance to identify the drivers, risks, and opportunities affecting growth, profitability, client outcomes, and operating efficiency.
• Translate priorities into measurable outcomes, milestones, and accountable owners, and track progress against key commitments.
• Develop concise materials for leadership meetings, strategic planning sessions, Board discussions, and other executive forums.
• Support executive operating rhythms by facilitating effective decision-making, documenting decisions, and driving follow-through.
• Lead defined cross-functional initiatives from problem definition through execution, aligning stakeholders, workplans, and expected business outcomes.
• Identify organizational bottlenecks and improve processes across planning, forecasting, governance, prioritization, and performance management.
• Partner with Risk, Compliance, Legal, and Finance to incorporate appropriate governance and controls into strategic initiatives and operating processes.
• Apply AI and automation to improve research, analysis, communication, decision-making, and operational efficiency across STS.

Skills

Strategic planning

Financial modeling

Market assessment

Cross-functional collaboration

Executive communication

Problem solving

Education

Bachelor's degree

MBA preferred

Job description

SoFi Tech Solutions is seeking a Manager, Strategy & Business Operations to drive strategy, performance, and execution for one of SoFi’s key growth businesses. You will turn strategic priorities into actionable plans, develop insights to inform decisions, and strengthen operating mechanisms to enable effective execution.

The role reports to the Senior Director of Strategy & Business Operations and collaborates with Product, Engineering, Commercial, Finance, Operations, Risk, Legal, and