Strategic Growth Account Leader

CRU; Pittsburgh (Allegheny County); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Professional growth

Collaborative work environment

Global exposure

Job summary

CRU International is seeking a Strategic Account Manager in the United States, Pittsburgh area, to lead revenue growth across strategic accounts and expand client relationships. You will combine disciplined account management with proactive business development to secure renewals and new opportunities.

The role requires a consultative, outcome-led selling approach, executive stakeholder engagement, and strong CRM discipline, including accurate forecasting and pipeline management.

Qualifications

• Bachelor's degree in Business, Marketing, Economics, or a related field.
• Experience with MEDDPICC or equivalent qualification methodology.
• Proficient with CRM and sales tools, including Salesforce.

Responsibilities

• Deliver annual revenue targets across strategic accounts, driving retention, expansion, and new business growth.
• Manage performance against GRR, NRR, and new client revenue objectives.
• Protect recurring revenue while increasing wallet share and identifying growth opportunities.
• Develop and execute account plans identifying renewal risks, expansion opportunities, whitespace, and new-logo potential.
• Align account strategies with client priorities, stakeholders, buying processes, and industry use cases.
• Balance short- and long-term retention, growth, and market expansion objectives.
• Apply MEDDPICC throughout the sales cycle to qualify, progress, and close opportunities.
• Maintain clear qualification, commercial case, and next-step plans for material opportunities in Salesforce.
• Use disciplined opportunity management to improve forecast accuracy, deal quality, and conversion.
• Identify, qualify, and pursue new business opportunities within the assigned market.
• Build a qualified pipeline through targeted outreach, strategic networking, and client engagement.
• Manage opportunities from discovery through to negotiation and close.
• Build trusted relationships with senior stakeholders across client organisations.
• Use executive engagement to support renewals, deepen partnerships, and identify expansion opportunities.
• Partner with Customer Success to ensure clients realise measurable value from CRU's solutions.
• Understand client challenges and position CRU's services, data, and insights as solutions that deliver measurable value.
• Develop tailored value propositions and negotiate multi-stakeholder commercial agreements.
• Maintain accurate pipeline, forecast, account, and activity information in Salesforce.
• Ensure opportunity stages, next steps, close dates, stakeholder coverage, and MEDDPICC fields are complete and up to date.
• Provide clear visibility of account status, risks, and opportunity progression.
• Work with Customer Success, Product, and analysis teams to support client retention and growth.
• Turn client feedback and market intelligence into account strategy, product input, and new commercial opportunities.
• Represent CRU credibly in client conversations, industry events, and wider market activity.
• Travel 30-40% for client meetings, events, and internal sessions.

Skills

Enterprise sales

Strategic account management

Solution-led selling

Forecasting

Executive relationship management

Negotiation

Education

Bachelor's degree in Business, Marketing, Economics, or related field

Tools

Salesforce

Job description

CRU International is seeking a Strategic Account Manager in the United States, Pittsburgh area, to lead revenue growth across strategic accounts and expand client relationships. You will combine disciplined account management with proactive business development to secure renewals and new opportunities.

The role requires a consultative, outcome-led selling approach, executive stakeholder engagement, and strong CRM discipline, including accurate forecasting and pipeline management.