Strategic Group Sales Manager — Small Market Growth

Hyatt Hotels Corporation; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and

Free and discounted room nights

Friends & family rates

Discounts on food and beverage

Exclusive savings on tech and wellness

Paid time off and growth opportunities

Job summary

Hyatt Hotels Corporation is seeking a Group Sales Manager for Small Market to drive group business, nurture client relationships, and negotiate favorable contracts. You’ll collaborate with marketing, events, and operations to deliver exceptional guest experiences and maximize property revenue.

The role emphasizes proactive selling, clear proposals, and data-driven insights to exceed production goals while upholding Hyatt’s service standards.

Qualifications

• 1–2 years of experience in hotel group sales.
• Exceptional negotiation, communication, and interpersonal skills.
• Proven ability to exceed production goals and deliver results.
• Knowledge of sales process and the ability to align sales strategies with business objectives.
• Proficiency in general computer systems and Hyatt-specific tools (training provided).
• A true passion for hospitality and a results‑driven mindset.

Responsibilities

• Proactively sell guest rooms, meeting spaces, and Hyatt services to groups of up to 100 rooms on peak.
• Lead negotiations, secure contracts, and ensure favorable terms.
• Build new relationships and nurture existing ones with key clients, event planners, and corporate partners.
• Deliver exceptional service: conduct site visits, present tailored proposals, and maintain high customer satisfaction.
• Collaborate across teams to align sales with promotional initiatives.
• Lead with expertise: provide insights through sales reports and market analysis.

Skills

Negotiation

Communication

Interpersonal skills

Sales goals

Sales process

Computer skills

Hospitality mindset

Tools

CRM/ Hyatt tools

Job description

Hyatt Hotels Corporation is seeking a Group Sales Manager for Small Market to drive group business, nurture client relationships, and negotiate favorable contracts. You’ll collaborate with marketing, events, and operations to deliver exceptional guest experiences and maximize property revenue.

The role emphasizes proactive selling, clear proposals, and data-driven insights to exceed production goals while upholding Hyatt’s service standards.