Strategic Governance Lead, Program Delivery

Humana Inc; Tallahassee (FL); Remote; USD 115,000 - 158,000; Full time

Job summary

Humana Inc. is seeking a Program Delivery Governance Lead for the Stars Enablement Team to identify, develop, and implement governance structures that drive Stars measure performance and organizational effectiveness.

You will work with a small team to enhance governance processes and ensure alignment with regulatory requirements and strategic goals. You will lead governance meetings, analyze program results, and provide actionable insights to executives.

Qualifications

• Bachelor's degree
• 7 or more years of experience in program delivery, governance, project management, audit, Stars and/or quality
• Demonstrated comfort working with budgets and financial resources
• Experience leading cross-functional teams, managing complex projects, and driving organizational change
• Strong analytical, problem-solving, and decision-making skills
• Demonstrated ability to articulate ideas effectively in both written and oral forms
• Experience presenting to large groups and engage senior stakeholders

Responsibilities

• Own and enhance the governance process for the Stars organization, as part of the governance team.
• Strategically design, implement, and maintain governance structures and forums to drive improvement in Stars and quality metrics.
• Coordinate with finance partners to help organize the Stars OpEx and Admin budgets
• Lead governance meetings, facilitate decision-making, and ensure effective documentation and communication of outcomes.
• Review, analyze, and report on the results of programs and governance activities, providing actionable insights to stakeholders.
• Advise executives and senior leadership on governance-related matters, contributing to the development of functional and segment-specific strategies.
• Implement and monitor changes to governance processes, ensuring continuous improvement and adaptability to organizational needs.
• Exercise independent judgment and decision-making on complex issues with minimal supervision.
• Collaborate across business units to promote alignment, share best practices, and drive accountability for governance standards.
• Maintain awareness of industry trends, regulatory requirements, and best practices related to governance and Stars program management.
• Effectively identifies key decision points and understands when to properly escalated and ensure the right levels of leadership are present for decision making.
• Comfortable working in a fast-paced environment and proactively communicating/pivoting when changes to agenda or audience members present for decision making are needed.
• Remain organized while managing multiple initiatives and hold DRI’s accountable to follow-through on key action items/asks from Senior leadership.
• Regularly interfaces with executives, leadership, and stakeholders at all levels.

Skills

Cross-functional leadership

Budget management

Analytical thinking

Decision making

Communication skills

Stakeholder engagement

Presenting to senior stakeholders

Education

Bachelor's degree

Job description

Humana Inc. is seeking a Program Delivery Governance Lead for the Stars Enablement Team to identify, develop, and implement governance structures that drive Stars measure performance and organizational effectiveness.

You will work with a small team to enhance governance processes and ensure alignment with regulatory requirements and strategic goals. You will lead governance meetings, analyze program results, and provide actionable insights to executives.