Strategic GM: Operations, Growth & People

California Closets; Sacramento (CA); Hybrid; USD 155,000 - 165,000; Full time

Job summary

California Closets is seeking a General Manager to oversee operations at a corporate-owned store, focusing on profitability, standard adherence, and team development. The GM will drive coaching, mentoring, and collaboration to elevate performance and culture while maintaining our premium service standards.

The role requires 10+ years in business leadership, including 5+ years as a GM or OPS manager, with residential sales experience and strong CAD/ERP/CRM skills.

Qualifications

• Bachelor’s degree in business management or related field preferred; MBA a plus.
• 10+ years of professional experience, including 5+ years as a GM or Operations Manager.
• Experience in residential selling, and independent business unit operations.
• Strong communication, leadership, and problem-solving skills.
• Tech-savvy with experience in CAD, Epicor/Kinetic, Salesforce, Microsoft Office, Power BI.
• Commitment to customer service, safety, and continuous improvement.
• Well-developed business/financial acumen.
• A proven track record for developing people and teams.

Responsibilities

• Meet or exceed annual financial targets and assigned goals.
• Evaluate P&L performance and balance sheet health; develop action plans to close gaps.
• Complete monthly trend and variance analysis per AFP budget.
• Develop capital expenditure plans and long-term spending strategies.
• Ensure the collection of accounts receivables.
• Coach and develop team members through SMART goals and reviews.
• Conduct annual performance reviews and provide feedback.
• Foster trust and lead by example consistent with our Credo and values.

Skills

Leadership and team development

Financial acumen

Strategic thinking

Education

Bachelor’s degree in business management or related field

MBA (preferred)

Tools

CAD

Epicor/Kinetic

Salesforce

Microsoft Office

Power BI

Job description

California Closets is seeking a General Manager to oversee operations at a corporate-owned store, focusing on profitability, standard adherence, and team development. The GM will drive coaching, mentoring, and collaboration to elevate performance and culture while maintaining our premium service standards.

The role requires 10+ years in business leadership, including 5+ years as a GM or OPS manager, with residential sales experience and strong CAD/ERP/CRM skills.