Sales Manager

California Closets; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

PTO days and paid holidays

401K retirement plan with companymatch

Promotional opportunities

Generous discounts

Cell phone stipend

Job summary

California Closets in Phoenix seeks a results-driven Sales Manager to lead a team of Design Consultants, drive revenue, and uphold the company’s standards of excellence across all touchpoints.

You will collaborate with the GM and Operations to optimize process flow, coach a commission-based sales team, and align initiatives with customer service goals. A strong track record in sales leadership and CAD familiarity are highly valued.

Qualifications

• 3-5 years as a Sales Consultant or in a sales management role preferred.
• Industry experience is a plus.
• Proven sales coach and mentor.
• Exceptional written and verbal communication skills.
• Familiarity with data analysis and reporting.
• Experience with CAD is a plus.
• Experience leading commission-only sales team is highly preferred.

Responsibilities

• Collaborate with GM to hire and retain top talent based on budgeted number of Design Consultants.
• Manage a team of Design Consultants ensuring revenue goals and KPIs are met.
• Performance management of underperformers with documentation.
• Collaborate with head office operations on process flow and improvements.
• Conduct monthly goal setting and reviews with all team members.
• Schedule and facilitate monthly Sales Meetings with guest speakers and head office.
• Analyze sales data and develop strategies with GM to address opportunities.
• Ensure correct usage of CRM and data quality.

Skills

Sales management

Sales coaching

Communication skills

Data analysis

CAD familiarity

Commission-based sales leadership

Tools

CAD

Job description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service.We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’

Job Description

The Sales Manager ensures that company sales goals are met or exceeded including achieving all key business metrics while following the California Closets policies and procedures. This role ensures that the Design Consultants are delivering on the California Closets standards of excellence with each and every customer. The Sales Manager also collaborates with the GM and Operations Team to make sure that the process flow is being followed and results in delivering a high standard of customer service at all touchpoints.

Job Highlights:

• We're located on 2001 West Phelps Road, Phoenix, AZ, USA.
• The schedule for this position is Monday - Friday from 8am-5:00pm with night and weekend flexibility needed.
• The salary for this position is $80k-$100k annually based on experience.

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Grow your career with us – many promotional opportunities available
• Generous company discounts
• Some locations provide cell phone stipends

Franchises are independently owned and operated and may offer different benefits.

Duties and Responsibilities:

• Collaborate with GM to hire and retain top talent based on the budgeted number of Design Consultants.
• Manage a team of Design Consultants ensuring all company revenue goals and key performance indicators are met or exceeded. Ensure the Design Team has the appropriate mix of company leads and personal marketing plan leads.
• Performance management of underperformers while following guidelines to improve results including detailed documentation.
• Collaborate with head office operations team on process flow and identify opportunities for improvement.
• Conduct monthly goal setting and reviews with all team members.
• Work closely with the GM on a variety of initiatives including the creation of sales contests and incentive programs, a sustainable charitable strategy, and develop a sustainable trade business strategy.
• Schedule and facilitate monthly Sales Meetings including coordination with guest speakers and head office personnel.
• Analyze sales data and develop a strategy with GM to address areas of opportunity.
• Ensure correct usage of CRM (dashboard) including quality of data entry, statuses, etc.
• Review feedback through 5 Star and follow up on all negative responses with the customer and or Design Consultant, communicate findings to GM.

Qualifications

• 3 -5 years as a Sales Consultant or in a sales management role preferred.
• Industry experience is a plus.
• Proven sales coach and mentor.
• Exceptional written and verbal communication skills.
• Familiarity with data analysis and reporting.
• Experience with design fundamentals preferred.
• Experience with CAD is a plus.
• Experience leading commission-only sales team is highly preferred.

We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.

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