Strategic GM: Growth, Operations & Customer Excellence

Convergint; Hoffman Estates (IL); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Life insurance & Disability Plan

Wellness Program

Tuition reimbursement

Vehicle reimbursement plan or company,

Paid parental leave

Cell phone reimbursement

Corporate Social Responsibility Day

Job summary

Convergint is seeking a full-time General Manager in Hoffman Estates, IL to set strategic direction for the market, grow the business, and maintain customer relationships. You will lead a dynamic team across sales, service delivery, and operations with ultimate financial accountability.

You will report to executive leadership and collaborate with other business leaders to drive revenue and profitability while upholding Convergint's values and culture.

Qualifications

• Advanced oral and written communication skills are required.
• Effective Project Management skills and ability to manage behavioral change.
• Advanced coaching, mentoring, and staff development skills.
• Adaptability and ability to influence others and build consensus.
• Strong analytical skills to resolve problems and find solutions.
• Ability to troubleshoot and handle complex or multiple jobs.
• Advanced financial analytical skills including cost control.
• Facilitate collaborative environment for customers and team members.
• Excellent proficiency with MS Office suite.
• Strong understanding of the local market and industry.

Responsibilities

• Develop and communicate the annual business plan including sales, revenue and profitability targets.
• Lead sales, service delivery, project management and HR activities in the assigned location.
• Monitor and adjust budgets and business plans throughout the year.
• Oversee hiring and staffing decisions in collaboration with HR.
• Maintain customer satisfaction and address issues as needed.
• Drive company expenditures control and asset maintenance approvals.
• Ensure compliance with policies and best practices across operations.
• Represent Convergint publicly and uphold the company image and culture.

Skills

Communication skills

Project management

Leadership

Financial analysis

Problem solving

Microsoft Office

Market knowledge

Education

College degree

Diploma or Bachelor's in management desirable

Tools

Microsoft Outlook

Microsoft Project

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Convergint is seeking a full-time General Manager in Hoffman Estates, IL to set strategic direction for the market, grow the business, and maintain customer relationships. You will lead a dynamic team across sales, service delivery, and operations with ultimate financial accountability.

You will report to executive leadership and collaborate with other business leaders to drive revenue and profitability while upholding Convergint's values and culture.