Strategic Global Key Account Partner

Lallemand; May (MO); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Lallemand Baking is seeking a Global Relationship Lead to build and manage strategic, multinational customer partnerships. The role acts as senior advisor, coordinating with regional account teams and HQ to align customer needs with Lallemand's yeast and bakery ingredient solutions.

You will lead global key account planning, maintain executive-level contact, and drive profitable growth while ensuring food safety and compliance across regions.

Qualifications

• Minimum 10 years of sales experience in managing global strategic key accounts and global teams, preferably in baking and baking ingredients.
• Track record in relationship building with large, complex strategic accounts and delivering sales results and growth.
• Experience operating within a global organization and understanding cultural differences across regions.
• Financial knowledge and ability to understand organizational financials.
• Fluent in English and Spanish.

Responsibilities

• Develop, present, and approve a shared Strategic Global Key Account Plan with the three Business Units, then execute locally.
• Grow and maintain direct contact with global customers, focusing on solution selling and relationship management.
• Engage HQ and regional account teams to strengthen global alignment and communication.
• Ensure Lallemand participates in relevant supplier platforms at R&D and procurement levels.
• Coach regional teams to deliver on plans with technical, quality, marketing, and product development support.
• Prepare, monitor, and deliver monthly sales/status reports to Lallemand Baking leadership.
• Map key decision makers and stakeholders and align strategy with the key account plan.
• Facilitate collaboration between client and internal departments (sales, product management, tech support, regulatory, operations).
• Follow GMPs and safety procedures to ensure product safety, legality and quality.
• Be prepared to travel approximately 50%.

Skills

GRL/KAM experience

Global accounts

Relationship building

Travel 50%

Education

MBA

Technical degree

Tools

CRM/CDP

Job description

Lallemand Baking is seeking a Global Relationship Lead to build and manage strategic, multinational customer partnerships. The role acts as senior advisor, coordinating with regional account teams and HQ to align customer needs with Lallemand's yeast and bakery ingredient solutions.

You will lead global key account planning, maintain executive-level contact, and drive profitable growth while ensuring food safety and compliance across regions.