Strategic Global Aid Partnerships Manager

United States Digital Space LLC; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Ownership of complex partnerships

Job summary

the company.org seeks an experienced account leader to manage a portfolio of complex, multi-modal partner accounts across ocean, air, trucking and customs. You’ll own end-to-end relationships, drive growth and retention, and partner with internal teams to deliver tailored solutions.

You’ll lead RFPs, contract renewals, and high-impact QBRs, shaping engagement strategies for nonprofits and NGOs. A background in logistics or humanitarian aid is preferred; you’ll mentor teammates and use AI-enabled

Qualifications

• 5+ years in account management, business development, or a similar partner-facing role.
• Track record of independently managing and growing a complex, multi-product book of business.
• Deep understanding of global trade and supply chain operations across multiple modes (ocean, air, trucking, customs).
• Comfort operating without a playbook in ambiguous situations and ability to write playbooks for others.

Responsibilities

• Own end-to-end management of a portfolio of complex, multi-modal partner accounts across multiple shipping modes.
• Lead RFP bids and contract renewals end-to-end.
• Serve as a strategic partner to nonprofits and NGOs to optimize supply chains and improve efficiency.
• Lead high-impact business reviews (QBRs/MBRs) with market context and tailored recommendations.
• Drive expansion across the product suite, meeting growth and retention targets.
• Collaborate with Operations, Pricing, Legal, and Trade Lane teams to align solutions.
• Mentor teammates and share playbooks to raise the team's capability.
• Utilize AI-enabled tools to automate and improve internal and partner-facing processes.

Skills

Account management

Business development

Strategic partnerships

Global trade knowledge

Logistics knowledge

Tools

AI tools

Job description

the company.org seeks an experienced account leader to manage a portfolio of complex, multi-modal partner accounts across ocean, air, trucking and customs. You’ll own end-to-end relationships, drive growth and retention, and partner with internal teams to deliver tailored solutions.

You’ll lead RFPs, contract renewals, and high-impact QBRs, shaping engagement strategies for nonprofits and NGOs. A background in logistics or humanitarian aid is preferred; you’ll mentor teammates and use AI-enabled