Strategic Global Account Manager: Renewals & Growth (Hybrid)

Mintel; Chicago (IL); Hybrid; USD 72,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Health savings accounts

401(k) with employer match

Paid time off

Flexible working hours

ClassPass subsidy

Mental health benefits

Volunteer time off

Birthday leave

Parental leave

Job summary

Mintel, a global market intelligence leader, seeks an Account Manager for Strategic Partner Accounts in Chicago. You will own renewal and growth across a portfolio of enterprise clients, manage negotiations, and drive value realization through collaboration with multiple Mintel teams.

This role emphasizes high-touch engagement and measurable ROI across diverse global organizations. You will coordinate across business units, regions, and buying centers, leveraging client data to surface

Qualifications

• 5+ years’ experience managing enterprise or global client relationships.
• Experience owning renewals, revenue targets, or quota achievement.
• Experience in complex, multi-stakeholder environments.

Responsibilities

• Own defined portfolio renewal and growth targets and develop renewal strategies.
• Lead renewal negotiations and contract discussions, including procurement.
• Identify upsell and consulting opportunities through structured discovery.
• Define and track measurable outcomes and ROI with clients.
• Drive adoption plans and maintain multi-level stakeholder relationships.
• Monitor account health and mitigate churn risks across divisions and regions.
• Coordinate cross-functional efforts to deliver unified client outcomes across Mintel service lines.

Skills

Client-focused

Commercial accountability

Strategic thinking

Negotiation skills

Executive presence

Discovery skills

Cross-functional collaboration

Self-directed

Communication skills

Tech fluency

Organizational agility

Job description

Mintel, a global market intelligence leader, seeks an Account Manager for Strategic Partner Accounts in Chicago. You will own renewal and growth across a portfolio of enterprise clients, manage negotiations, and drive value realization through collaboration with multiple Mintel teams.

This role emphasizes high-touch engagement and measurable ROI across diverse global organizations. You will coordinate across business units, regions, and buying centers, leveraging client data to surface