Strategic Gift Operations & Compliance Director

PBS; Virginia (MN); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Discretionary bonuses

Health insurance

Paid time off

Retirement plan 403(b)

Dental & Vision insurance

Job summary

PBS Foundation is seeking a Director, Gift Operations and Compliance to lead gift processing, donor data management, and compliance. This role partners with Finance, Marketing, and Executive Leadership to ensure accurate gifts and reliable data for decision-making.

The position emphasizes strategy, policy development, and process improvement to support philanthropic growth and fundraising effectiveness. Excellent leadership and analytics are essential.

Qualifications

• Bachelor’s degree in Business Administration, Nonprofit Management, Finance, Information Systems, or related field.
• 7–10 years of progressive experience in fundraising operations, advancement services, gift administration, or nonprofit finance.
• 3–5 years of supervisory or management experience.
• Experience with fundraising CRMs.
• Strong knowledge of gift processing, donor database management, and fundraising best practices.
• Experience with financial reconciliation and audit support.
• Advanced reporting and analytical skills.
• Experience leading CRM conversions or fundraising technology projects.
• Knowledge of planned giving, donor-advised funds, and complex gift administration.

Responsibilities

• Oversee all gift processing and administration activities, including cash, checks, credit cards, securities, donor-advised funds, planned gifts, matching gifts, and online contributions.
• Ensure timely and accurate recording, acknowledgment, and receipting of donor gifts.
• Develop and maintain gift acceptance, processing, and compliance policies.
• Monitor service-level agreements and processing performance metrics.
• Oversee documentation for restricted and complex gifts with Accounting, Finance, and Foundation staff.
• Collaborate with Accounting and Finance to reconcile gifts monthly and ensure GAAP compliance.
• Lead fundraising operations strategy and process improvement initiatives.
• Maintain data integrity within the donor database and related fundraising systems.
• Develop dashboards and performance reports for fundraising leadership and executive management.
• Supervise gift processing, constituent records, and gift administration/compliance staff.

Skills

Gift processing

Donor data management

Gift compliance

Fundraising operations

Data governance

Analytics

Education

Bachelor’s degree in Business Administration / Nonprofit Management / Finance

Tools

Fundraising CRM

GAAP accounting principles

Job description

PBS Foundation is seeking a Director, Gift Operations and Compliance to lead gift processing, donor data management, and compliance. This role partners with Finance, Marketing, and Executive Leadership to ensure accurate gifts and reliable data for decision-making.

The position emphasizes strategy, policy development, and process improvement to support philanthropic growth and fundraising effectiveness. Excellent leadership and analytics are essential.