Strategic Freight Account Manager

Bridgeway; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Bridgeway, a leading specialty transportation provider, is seeking a Customer Account Manager in Charlotte, NC. This role involves managing client relationships and achieving growth targets. Responsibilities include ensuring customer satisfaction and expanding accounts through effective communication and operational leadership.

The ideal candidate has over 2 years of experience in logistics and excellent relationship-building skills. Join Bridgeway to be part of a dynamic and supportive work environment.

Qualifications

• 2+ years of experience in third-party logistics, freight brokerage, or transportation account management.
• Ability to handle multiple priorities in a fast-paced environment.
• Results-driven mindset focusing on revenue and profitability goals.

Responsibilities

• Serve as an advocate for Bridgeway’s top clients, ensuring customer satisfaction.
• Expand customer accounts through ongoing relationship development.
• Monitor revenue and gross profit to meet performance targets.
• Provide quick and efficient quoting and follow up on quotes.

Skills

Communication skills

Negotiation skills

Relationship-building

CRM proficiency

Tools

Transportation management systems

Job description

Bridgeway, a leading specialty transportation provider, is seeking a Customer Account Manager in Charlotte, NC. This role involves managing client relationships and achieving growth targets. Responsibilities include ensuring customer satisfaction and expanding accounts through effective communication and operational leadership.

The ideal candidate has over 2 years of experience in logistics and excellent relationship-building skills. Join Bridgeway to be part of a dynamic and supportive work environment.