Transportation Sales Manager - Moon Township, PA

Watco; Moon (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Paid on-the-job training

Career advancement opportunities

Job summary

A logistics company in Virginia is seeking an Account Manager to oversee sales activities and manage freight operations for customer accounts. This role focuses on developing new sales, nurturing customer relationships, and ensuring high-quality service. Candidates should have experience in brokerage operations and possess strong communication and organizational skills. A high school diploma or GED is required. The position is essential for meeting branch goals and fostering a positive work environment.

Qualifications

• 2 years brokerage operations experience preferred.
• Transportation or supply chain related experience appreciated.
• Ability to provide reports and presentations.

Responsibilities

• Develop new customer sales.
• Manage customer relationships and negotiations.
• Support customers with pricing and operational issues.
• Communicate with internal teams effectively.

Skills

Brokerage operations experience

Business development

Communication skills

Conflict resolution

Time management

Professional phone and email communication

Education

High School or GED equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Transportation Management System (TMS)

Job description

Overview

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all of the same team. One Watco.

What You Can Expect From Watco

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

The Account Manager of Watco Logistics is responsible for generating new sales activity and the overall day-to-day freight management of shipments and/or customer accounts. This position plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch. It is essential for the Account Manager to conduct the necessary activities to deliver the desired results, garner customers' trust and produce above average gross revenue and profits to ensure the branch’s annual goals and objectives are met. This position has various responsibilities including freight sales, customer spot pricing, carrier price negotiation, and operational duties.

Essential Duties And Responsibilities

• Develop new customer sales
• Utilize various prospecting methods to generate new sales leads and solicit freight
• Cultivate sustainable customer relationships and encourage customer growth
• Deliver cost-effective solutions that will attract and retain customers
• Manage broker and customer service aspects of assigned shipments and/or customer accounts
• Effectively communicate with customers, carriers, operations, and internal teams
• Support customers with pricing, operations, and payment-related issues
• Manage spot pricing and carrier negotiations
• Conduct on-site customer visits as needed
• Cultivate customer growth and relationships
• Work hand in hand with transportation coordinators on brokering and provide effective feedback
• Communicate effectively with customers, carriers, shippers, and team members
• Involvement in spot pricing carrier negotiations and RFP (Request for Pricing) / RFI (Request for Information)
• Other duties as needed

Qualifications

• 2 years brokerage operations experience preferred
• Transportation or supply chain related experience preferred
• Business development, personal training, sales knowledge, and highway service knowledge
• Apply knowledge of organization, communication, conflict resolution, and time management skills
• Use basic computer skills – Microsoft Excel, Word, PowerPoint, and Data Entry
• Registry Monitoring Insurance Services (RMIS) skills recommended
• Transportation Management System (TMS) skills recommended
• Ability to work with others and be a positive influence on co-workers
• Utilize professional phone and email communication skills
• Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Education

High School or GED equivalent