Strategic Forecast & Operations Planner

The Milk Shake Factory; Pittsburgh (Allegheny County); Hybrid; USD 65,000 - 95,000; Full time

Job summary

MilkShake Factory Franchise in Pittsburgh is seeking an analytically minded team member for our Business Operations and Supply Chain team. The role connects planning, product availability, and financial performance across the business in a hybrid setting.

You will forecast, report, and plan to ensure stores have the right products at the right times, collaborating with supply chain, product, finance, and operations.

Qualifications

• 3-5 years of experience in supply chain, finance, or business planning.
• Strong math, analytical, and problem-solving skills.
• Advanced proficiency in Microsoft Excel.
• Interest in using AI or digital tools to improve forecasting and analysis.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to work across multiple teams and priorities.
• Bachelor’s degree in business, supply chain, finance, or related discipline.

Responsibilities

• Forecasting and planning support for day-to-day activities across the business.
• Prepare forecast models and planning scenarios.
• Maintain planning assumptions and update forecasts as conditions change.
• Track planning KPIs including bookings, shipments, production, inventory, and delivery performance.
• Develop operating plans balancing inventory availability, facility capacity, and delivery timelines.
• Work across product, finance, operations, and procurement teams to support planning efforts.
• Assist with Sales & Operations Planning (S&OP) projects and planning reviews.
• Communicate planning updates and insights to internal stakeholders.
• Support strategic planning initiatives through data analysis and reporting.
• Assist with day-to-day supply chain and procurement coordination.

Skills

Excel

Data analysis

Communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in business, supply chain, finance, or related discipline

Job description

MilkShake Factory Franchise in Pittsburgh is seeking an analytically minded team member for our Business Operations and Supply Chain team. The role connects planning, product availability, and financial performance across the business in a hybrid setting.

You will forecast, report, and plan to ensure stores have the right products at the right times, collaborating with supply chain, product, finance, and operations.