Strategic Fleet Programs & Growth Lead

Pomp's Tire Service, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with company match

Paid time off

Employee discounts

Career growth

Job summary

Pomp's Tire Service, Inc. in Auburn and Tacoma, WA, is seeking a Fleet Services Coordinator with strong account management and maintenance scheduling. You will coordinate with service departments, diagnose vehicle issues, and drive fleet programs across assigned locations.

The role emphasizes building relationships with local fleet managers, increasing market share through outbound calls, and analyzing maintenance costs to deliver value while traveling as needed.

Qualifications

• Valid driver's license and ability to maintain driving record.
• CDL preferred.
• 3–5 years of heavy truck or fleet mechanical experience.
• Working knowledge of alignments, suspension, steering, brakes, and related systems.
• Proficiency with Microsoft Office programs.
• Familiarity with MaddenCo and BASys or willingness to learn.
• Regularly lifting up to 25 pounds and occasionally up to 75 pounds.
• Excellent oral and written communication skills.

Responsibilities

• Manage “Program” business for Strategic Accounts by scheduling fleet service appointments and coordinating with the service department.
• Diagnose and troubleshoot vehicle problems and plan repairs.
• Ensure compliance of Fleet Programs at Pomp’s locations and customer terminals.
• Assist the Fleets in managing expectations per each fleet’s metrics for maintenance cost.
• Develop and maintain relationships with local and regional managers for assigned fleets.
• Work closely with all Pomp’s locations providing products and services to Fleets within an assigned geographic area.
• Increase sales opportunities within assigned fleets and make cold calls as needed.
• Manage data collection activities for assigned fleets (Fleet Surveys, tire analyses, inspections, mileage, tread data).

Skills

Valid Driver's License

CDL Preferred

Customer communication

Microsoft Office

MaddenCo

BASys

Tools

MaddenCo

BASys

Job description

Pomp's Tire Service, Inc. in Auburn and Tacoma, WA, is seeking a Fleet Services Coordinator with strong account management and maintenance scheduling. You will coordinate with service departments, diagnose vehicle issues, and drive fleet programs across assigned locations.

The role emphasizes building relationships with local fleet managers, increasing market share through outbound calls, and analyzing maintenance costs to deliver value while traveling as needed.