Fleet Maintenance Account Manager

Pomp's Tire Service, Inc.; Channahon (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefits

401(k) with company match

Paid Time Off

Job summary

Pomp's Tire Service, Inc. is seeking a professional to manage fleet services, ensuring efficiency and customer satisfaction. The role involves scheduling appointments, diagnosing vehicle issues, and working closely with assigned fleets across the region.

The ideal candidate should possess 3-5 years of mechanical experience with heavy trucks, proficiency in maintenance programs, and excellent communication skills. Opportunities for career development and a comprehensive benefits package are part of the offer.

Qualifications

• 3 – 5 years of Heavy Truck or Fleet mechanical experience preferred.
• Working knowledge of alignments, suspension, steering, brakes, and maintenance programs.
• Ability to work independently with minimal supervision.

Responsibilities

• Manage business for Strategic Accounts through scheduling fleet service appointments.
• Diagnose and troubleshoot problems with vehicles.
• Develop and maintain relationships with local and regional managers.

Skills

Heavy Truck or Fleet mechanical experience

Effective communication

Microsoft Office programs

Proficiency in diagnostic systems

Education

Valid Driver’s License

CDL Preferred

Tools

MaddenCo

BASys

Job description

Job Description

22635 NE Frontage Rd, Channahon, IL 60410, United States of America

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence.

Why Join Us?

• Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings – 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Career Growth – Opportunities for skill development and advancement

What You’ll Do:

• Manage “Program” business for Strategic Accounts as assigned through scheduling fleet service appointments and coordinating with the service department
  • Diagnose and troubleshoot problems with vehicles and plan repairs
• Ensure compliance of Fleet Programs at Pomp’s locations and customer terminals
• Helping customers reduce downtime and managing maintenance programs
  • Conduct fleet need evaluations and provide customers with cost/benefit analysis
• Develop and maintain relationships with local and regional managers with each assigned fleet
• Work closely with all Pomp’s locations providing products and services to Fleets within an assigned geographic area
• Selling PM services, DOT inspections, alignments, breaks, suspension and tire programs
• Make “Cold-Calls” to other Fleets in assigned area, as required, to increase market share
• Manage data collection activities for assigned fleets, including, but not limited to, Fleet Surveys, Out of Service Tire Analysis, In Service Tire inspections, and mileage and tread depth information

What You Need:

• Valid Driver’s License and ability to maintain driving record to Pomp’s standards
  • CDL Preferred
  • Ability to safely operate vehicles equipped with manual and automatic transmission
• 3 – 5 Years of Heavy Truck or Fleet mechanical experience preferred
• Working knowledge of: Alignments, Suspension, Steering, Brakes, Slack Adjusters, Airbags, Electrical, Batteries, Air Lines, Trailer Readiness, State/Federal Inspections and maintenance programs
• Proficiency in maintenance programs and diagnostic systems
• Ability to effectively communicate with internal and external customers
• Ability to work independently with minimal supervision
• Working knowledge of Microsoft Office programs
• Proficiency with MaddenCo and BASys for sales and manufacturing reports, or willingness to learn
• Ability to regularly lift, push, or move 25 pounds; occasionally lift, push, or move 75 pounds
• Ability to maintain professional appearance and demeanor
• Excellent oral and written communication skills
• Occasional overnight travel

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