Strategic Field Communications & Effectiveness Lead

Sanofi; Cambridge (MA); On-site; USD 134,000 - 193,000; Full time

Job summary

Sanofi is seeking an Associate Director, Field Effectiveness & Communications to lead internal communications for the North America Customer Facing Capabilities organization. You will align messaging across field operations during workflow improvements, system updates, and business transformation.

The role emphasizes two-way communication, stakeholder engagement, and AI-assisted content quality and governance.

Qualifications

• Bachelor's degree required and 3+ years in internal communications or change management.
• Experience leading comms strategies for large-scale transformation.
• Experience with field sales organizations and senior stakeholder relationships.
• Strong ability to translate technical changes into clear messaging.

Responsibilities

• Lead internal communications & change leadership for CFC in NA.
• Develop messaging strategies for workflow enhancements and system updates.
• Engage stakeholders, ensuring field voice informs CFC programs.
• Use AI-supported tools to optimize content while preserving brand voice.
• Support governance programs and executive communications within CFC.

Skills

Internal communications

Change management

Field operations

Sales enablement

Stakeholder management

Analytical mindset

Communication strategy

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Office Suite

SharePoint

Job description

Sanofi is seeking an Associate Director, Field Effectiveness & Communications to lead internal communications for the North America Customer Facing Capabilities organization. You will align messaging across field operations during workflow improvements, system updates, and business transformation.

The role emphasizes two-way communication, stakeholder engagement, and AI-assisted content quality and governance.