Strategic Expansion Executive for Existing Accounts

Darktrace; Kentucky; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

Employee Assistance Program

Job summary

Darktrace is seeking an Expansion Account Executive in the United States to drive growth within existing customers, expanding adoption and increasing usage through upsell, cross-sell, and renewals. You will translate customer outcomes into expansion opportunities, align stakeholders, and manage multi-threaded environments to balance growth, retention, and customer value.

The role demands consultative selling, strong organizational skills, and collaboration with Customer Success and Sales

Qualifications

• Proven success in B2B expansion, upsell, or account management sales roles with renewals.
• Experience managing and growing customer accounts (≤ $1B revenue) and navigating stakeholder dynamics.
• Strong consultative selling, discovery, and value articulation skills.
• Ability to multi-thread across stakeholders and maintain deal momentum in complex environments.
• Commercial acumen with negotiation skills and pricing integrity.

Responsibilities

• Own and drive upsell, cross-sell, and renewal opportunities across an assigned book of accounts.
• Build and execute account plans including whitespace, stakeholders, adoption, and risks.
• Manage the end-to-end expansion cycle from opportunity identification through close and renewal.
• Lead consultations to identify changes, underutilization, and value opportunities.
• Develop business cases and proposals aligned to customer outcomes; negotiate while preserving value.

Skills

Expansion sales

Account management

Negotiation

Cross-functional collaboration

Stakeholder management

Forecasting

Job description

Darktrace is seeking an Expansion Account Executive in the United States to drive growth within existing customers, expanding adoption and increasing usage through upsell, cross-sell, and renewals. You will translate customer outcomes into expansion opportunities, align stakeholders, and manage multi-threaded environments to balance growth, retention, and customer value.

The role demands consultative selling, strong organizational skills, and collaboration with Customer Success and Sales