Strategic Expansion & Renewal Executive

Darktrace; Alabama; On-site; USD 110,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Parental leave

Pet insurance

Life insurance

Commuter benefits

401(k)

Employee Assistance Program

Job summary

Darktrace, a global cybersecurity leader, is seeking an Expansion Account Executive to drive growth within existing customers through upsell, cross-sell and renewals. You will expand adoption, increase usage and deliver net-new bookings in current accounts.

The ideal candidate is consultative, commercially driven and highly organized, with strong account planning, stakeholder management and the ability to translate outcomes into expansion opportunities while protecting long-term retention.

Qualifications

• Proven success in B2B expansion, upsell, or account management.
• Experience managing and growing accounts (≤ $1B revenue).
• Strong consultative selling and discovery skills.
• Ability to multi-thread across stakeholders and maintain deal momentum.
• Commercial acumen with negotiation and pricing integrity.
• Disciplined in account planning, pipeline management, and forecasting.
• Strong communication and presentation skills for diverse audiences.
• Working knowledge of cybersecurity or SaaS and positioning offerings.

Responsibilities

• Own and drive upsell, cross-sell, and renewal opportunities across an assigned book of accounts.
• Build and execute account plans including whitespace, stakeholders, adoption, and risks.
• Manage the end-to-end expansion cycle from opportunity identification through close and renewal.
• Conduct consultative discovery to identify changes, underutilization, and new value.
• Develop business cases and proposals aligned to customer outcomes; lead negotiations with minimal discounting.
• Build trusted relationships with existing stakeholders and expand influence across buying groups.
• Engage multiple stakeholders to drive alignment and decision-making; translate data into expansion narratives.
• Lead POVs and use-case expansions that demonstrate real value and drive decisions.
• Partner with Customer Success, Sales Engineering, Renewals, and partners for a seamless customer experience.

Skills

Expansion sales

Account management

Negotiation

Multi-threading

Forecasting

SaaS sales

Cybersecurity knowledge

Communication skills

Tools

Salesforce

CRM tools

Job description

Darktrace, a global cybersecurity leader, is seeking an Expansion Account Executive to drive growth within existing customers through upsell, cross-sell and renewals. You will expand adoption, increase usage and deliver net-new bookings in current accounts.

The ideal candidate is consultative, commercially driven and highly organized, with strong account planning, stakeholder management and the ability to translate outcomes into expansion opportunities while protecting long-term retention.