Strategic Executive Assistant & Operations Lead

Turner & Townsend; California; On-site; USD 90,000 - 120,000; Full time

Job summary

Turner & Townsend is seeking an Executive Assistant & Operations Manager in California to support senior leadership, oversee governance, compliance and administrative functions across the business. You will ensure priorities are effectively managed and business operations run efficiently while coordinating governance, risk and client care activities.

The role requires exceptional organizational, communication and stakeholder management skills, with advanced Microsoft 365 proficiency.

Qualifications

• Minimum of 5 years' experience supporting senior executives, business leaders, or operational functions.
• Exceptional organizational, communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Advanced proficiency with Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

Responsibilities

• Provide proactive administrative support to senior leadership, including complex calendar management, meeting coordination, and travel planning.
• Anticipate priorities, identify potential issues, and take action to ensure effective execution of leadership objectives.
• Prepare briefing materials, presentations, reports, and executive communications.
• Plan and coordinate leadership, management, governance, and board meetings.
• Develop agendas, meeting materials, decision logs, action registers, and follow-up reports.
• Coordinate domestic and international travel arrangements and itineraries.
• Manage confidential and sensitive business information with discretion and professionalism.
• Serve as a key point of contact between leadership and internal and external stakeholders.
• Coordinate operational activities to support business priorities and strategic objectives.
• Establish and maintain operational processes, procedures, and documentation.
• Track strategic initiatives, actions, and leadership commitments to ensure timely completion.
• Maintain operational records and reporting systems.
• Develop and maintain dashboards, trackers, and reporting tools for leadership teams.
• Produce regular reports related to operational performance, compliance activities, risk management, governance actions, and client care initiatives.
• Coordinate client care and satisfaction tracking activities.
• Maintain client action logs and monitor follow-through on commitments and improvement actions.

Skills

Stakeholder management

Organizational skills

Communication

Problem solving

Multitasking

Tools

Microsoft 365

Job description

Turner & Townsend is seeking an Executive Assistant & Operations Manager in California to support senior leadership, oversee governance, compliance and administrative functions across the business. You will ensure priorities are effectively managed and business operations run efficiently while coordinating governance, risk and client care activities.

The role requires exceptional organizational, communication and stakeholder management skills, with advanced Microsoft 365 proficiency.