Strategic Event Services Account Manager

Government Business Development Manager; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Vacation accrual

Job summary

Allied Universal Event Services is seeking a Client Account Manager to oversee day-to-day operations and events at an assigned account in Mobile, AL. The role focuses on maintaining client and employee relationships, developing staff, and ensuring smooth event operations across multiple venues.

Responsibilities include supervising event staff, coordinating support services, ensuring compliance, and driving on-site performance while meeting contractual and financial goals.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Minimum of three (3) years of event management, event operations, and/or event supervisory experience.
• Experience in hiring, developing, motivating, and retaining quality staff.
• Ability to develop and grow customer relationships.
• Ability to work in a team‑oriented management environment with the ability to work independently.
• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.
• Ability to work in a team‑oriented management environment while having an entrepreneurial attitude.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
• Professional, articulate, and able to use good independent judgment and discretion.
• Must be able to work nights/evenings/holidays as needed with a flexible schedule.

Responsibilities

• Supervise the day-to-day event operations and staffing of an assigned client site.
• Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations.
• Build, improve, and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Ensure all required reporting and contract compliance requirements are met.
• Capably utilise ABI and WinTeam for scheduling and billing, and to produce reports that require interpretation and action for effective business management.
• Attend client meetings, security meetings, and event walk‑through(s).
• Prepare and disseminate event post orders to each employee working each event as assigned venue/event.

Skills

Event management

Staff development

Team leadership

Customer relationships

Communication skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Allied Universal Event Services is seeking a Client Account Manager to oversee day-to-day operations and events at an assigned account in Mobile, AL. The role focuses on maintaining client and employee relationships, developing staff, and ensuring smooth event operations across multiple venues.

Responsibilities include supervising event staff, coordinating support services, ensuring compliance, and driving on-site performance while meeting contractual and financial goals.