Event Services Client Account Lead — Staffing & Operations

Allied Universal; Mobile (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Eight paid holidays

Vacation time

Job summary

Allied Universal Event Services is hiring a Client Account Manager to oversee day-to-day operations at an assigned account, manage staff, and enhance client relationships. You will lead event teams, ensure safety, and coordinate support services to meet financial and operational goals.

The role requires several years in event management or related supervision, with strong emphasis on communication, staffing, and process improvement. Benefits and a dynamic campus-like environment are included.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of event management, event operations, and/or event supervisory experience.
• Experience in hiring, developing, motivating, and retaining quality staff.
• Ability to develop and grow customer relationships.
• Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.

Responsibilities

• Supervise the day-to-day event operations and staffing of an assigned client site.
• Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations.
• Build, improve, and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Ensure all required reporting and contract compliance requirements are met.
• Capably utilize ABI and WinTeam for scheduling and billing, and to produce reports.

Skills

Staff supervision

Client relationships

Scheduling

Microsoft Office

Event management

Education

High school diploma or equivalent

Job description

Allied Universal Event Services is hiring a Client Account Manager to oversee day-to-day operations at an assigned account, manage staff, and enhance client relationships. You will lead event teams, ensure safety, and coordinate support services to meet financial and operational goals.

The role requires several years in event management or related supervision, with strong emphasis on communication, staffing, and process improvement. Benefits and a dynamic campus-like environment are included.