Event Operations & Client Success Manager

Allied Universal; Minneapolis (MN); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is seeking a Client Account Manager to oversee day-to-day operations and events at a designated account. You will lead a team of event staff, build client relationships, and ensure service excellence and contract compliance.

Responsibilities include staffing, recruiting support, and coordinating training and post-event tasks, while maintaining morale, safety, and performance standards across the account.

Qualifications

• High school diploma or equivalent.
• Minimum of three (3) years of event management, event operations, and/or event supervisory experience.
• Experience in hiring, developing, motivating, and retaining quality staff.

Responsibilities

• Supervise the day-to-day event operations and staffing of an assigned client site.
• Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations.
• Build, improve, and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Ensure all required reporting and contract compliance requirements are met.

Skills

Event management

Team leadership

Staff development

Scheduling

Education

High school diploma

Tools

Microsoft Office

Job description

Allied Universal is seeking a Client Account Manager to oversee day-to-day operations and events at a designated account. You will lead a team of event staff, build client relationships, and ensure service excellence and contract compliance.

Responsibilities include staffing, recruiting support, and coordinating training and post-event tasks, while maintaining morale, safety, and performance standards across the account.