Strategic Enterprise Travel Client Services Lead

Koddi; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Koddi, a fast-growing technology company located in Dallas, Texas, seeks a passionate Client Services Manager to manage a complex enterprise client. The role involves leading client relationships, ensuring performance delivery, and developing strategic ownership.

Qualified candidates should have at least 4 years of experience in digital marketing, strong analytical skills, and effective communication abilities. You'll collaborate with cross-functional teams and lead initiatives focused on operational efficiency and growth.

Qualifications

• 4+ years of relevant professional experience.
• Experience leading accounts or major workstreams.
• Prior experience managing or mentoring team members.

Responsibilities

• Own the day-to-day client relationship.
• Manage a complex enterprise account.
• Define and communicate client strategy with leadership.
• Drive performance through testing and optimization.
• Lead client calls and provide recommendations.
• Oversee quarterly business reviews.
• Identify trends, risks, and opportunities.
• Lead and manage Account Leads and Analysts.

Skills

Client relationship management

Analytical skills

Communication skills

Digital marketing knowledge

Team management

Job description

Koddi, a fast-growing technology company located in Dallas, Texas, seeks a passionate Client Services Manager to manage a complex enterprise client. The role involves leading client relationships, ensuring performance delivery, and developing strategic ownership.

Qualified candidates should have at least 4 years of experience in digital marketing, strong analytical skills, and effective communication abilities. You'll collaborate with cross-functional teams and lead initiatives focused on operational efficiency and growth.