Strategic Enterprise Tech Account Leader

CBRE; Boise (ID); On-site; USD 175,000 - 225,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

CBRE is seeking an Account Director to lead a portfolio of enterprise technology engagements. You will build trusted relationships, shape technology and service strategies, and coordinate cross-functional teams from opportunity development through delivery, renewal and expansion.

You will translate technology capabilities into business value for executives, drive account growth, and advance Microsoft 365 and AI-enabled workplace solutions across large clients.

Qualifications

• 7+ years of experience in enterprise technology account management or related client-facing roles.
• Experience selling or expanding technical services in enterprise environments.
• Proven success leading strategic client relationships and driving account growth.
• Ability to translate technology into business value for executives.
• Experience with complex contract processes.
• Strong communication and cross-functional collaboration.
• Experience with Microsoft technology programs and Microsoft 365 ecosystems.
• Experience creating account plans, business reviews, and stakeholder materials.
• Proven ability to implement AI-driven solutions at scale.

Responsibilities

• Serve as primary relationship lead for assigned enterprise technology accounts.
• Provide leadership for the account team and ensure priorities are met.
• Develop and maintain strategic account plans aligning priorities and roadmaps.
• Own account revenue, retention, and growth including renewals.
• Create demand by identifying unmet needs and opportunities.
• Lead product demonstrations, workshops, roadmap sessions, and executive briefings.
• Guide the commercial lifecycle from discovery to renewals.
• Monitor account satisfaction, service quality, and delivery risks.
• Understand outsourced services and enterprise procurement practices.

Skills

Account management

Strategic planning

Stakeholder engagement

Solution selling

AI/Automation

Microsoft 365

Cross-functional work

Education

Bachelor's degree

Tools

Microsoft 365

Job description

CBRE is seeking an Account Director to lead a portfolio of enterprise technology engagements. You will build trusted relationships, shape technology and service strategies, and coordinate cross-functional teams from opportunity development through delivery, renewal and expansion.

You will translate technology capabilities into business value for executives, drive account growth, and advance Microsoft 365 and AI-enabled workplace solutions across large clients.