Strategic Enterprise Subscriptions Account Manager

Storyful; New York (NY); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Healthcare Plans

Time Off

Retirement Plans

Insurance Plans

Wellness Resources

Education Benefits

Family Care Benefits

Commuter Program

Subscription Discounts

Employee Referral Program

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is seeking an Account Manager, Corporate Subscriptions, to manage and grow enterprise subscriptions within a defined territory. You will renew, upsell, and drive revenue while serving as a trusted advisor to clients.

As part of the Sales & Account/Client Management team, you will collaborate with product, support, and marketing to maximize client value and enterprise footprint across Dow Jones brands.

Qualifications

• 5+ years of experience in enterprise subscriptions or account management.
• Strong ability to build and maintain client relationships.
• Experience acting as a trusted advisor to maximize customer value.
• Knowledge of Dow Jones enterprise subscription solutions.
• Experience gathering customer feedback with internal teams.

Responsibilities

• Drive renewals, reduce churn, and upsell within assigned base.
• Maintain regular communication with customers as a trusted advisor.
• Generate and qualify leads through networking and inbound efforts.
• Negotiate and close deals to meet revenue targets.
• Conduct virtual and in-person meetings to grow the pipeline.
• Manage pipeline via Salesforce and track health of deals.
• Provide training and best practices to maximize adoption.
• Collaborate with Product, Support, and Marketing to drive improvements.
• Achieve individual revenue targets and gather customer feedback.

Skills

Relationship building

Account management

Trusted advisor

Product knowledge

Customer feedback

Enterprise sales

Salesforce

Tools

Salesforce

Job description

Dow Jones is seeking an Account Manager, Corporate Subscriptions, to manage and grow enterprise subscriptions within a defined territory. You will renew, upsell, and drive revenue while serving as a trusted advisor to clients.

As part of the Sales & Account/Client Management team, you will collaborate with product, support, and marketing to maximize client value and enterprise footprint across Dow Jones brands.