Strategic Enterprise Architect, Patient Services Platforms

Pfizer; New York (NY); Hybrid; USD 163,000 - 272,000; Full time

Job summary

Pfizer seeks a Director, Enterprise Architect in the U.S. Patient Support Services to lead the technical architecture, data model, and enterprise alignment for patient services processes and related integrations.

You will partner with delivery teams to guide solution design, build estimation, and provide technical oversight. The role requires deep expertise in Salesforce, cloud platforms, DevOps, Agile methodologies, and AI, with a focus on compliant, scalable enterprise solutions across patient

Qualifications

• Bachelor's degree with 8+ years of experience; or advanced degree with relevant experience.
• Progressive enterprise architecture experience in Life Sciences/patient services.
• Deep expertise with Salesforce, cloud ecosystems, DevOps, Agile, and AI.
• Strong knowledge of commercialization in bio-pharma and change management.

Responsibilities

• Own technical architecture and data model for patient services.
• Define target architectures, guidelines, and design principles.
• Ensure SOX, GxP, privacy, and security compliance in designs.
• Lead assessments of impacts for process, platform, vendor changes.

Skills

Enterprise architecture

Change management

SDLC

Program management

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Cloud platforms (AWS/Azure/Snowflake)

DevOps

AI/ML

Data warehouses

Job description

Pfizer seeks a Director, Enterprise Architect in the U.S. Patient Support Services to lead the technical architecture, data model, and enterprise alignment for patient services processes and related integrations.

You will partner with delivery teams to guide solution design, build estimation, and provide technical oversight. The role requires deep expertise in Salesforce, cloud platforms, DevOps, Agile methodologies, and AI, with a focus on compliant, scalable enterprise solutions across patient