Strategic Enterprise Accounts Leader

Amazon; Seattle (WA); On-site; USD 146,000 - 197,000; Full time

Benefits offered by this job

Health insurance

RSUs and sign-on

Comprehensive benefits

Job summary

Amazon One Medical seeks a Principal Account Manager to own a high-value enterprise client relationship end-to-end, from long-term strategy to day-to-day execution. This senior role sits in office in Seattle, WA or Santa Clara, CA, and requires independence, ambiguity tolerance, and measurable impact through deep client intimacy.

The position emphasizes single-threaded accountability, executive-level collaboration, and the ability to influence across product, engineering, legal, and finance

Qualifications

• 7+ years creating and implementing long-term transformational account strategies in a customer-facing role or equivalent
• Experience working with multiple stakeholders including C-level executives
• Experience analyzing data to make business decisions
• Strong communication and problem solving abilities
• 10+ years of relevant account management or strategic client relationship experience

Responsibilities

• Serve as strategic owner and single point of accountability for one high-value enterprise client relationship
• Define and execute long-term account strategy, including areas with no prior strategy
• Build deep relationships across client organization from end users to C-suite executives
• Anticipate client needs through immersion in their business and industry dynamics
• Lead cross-functional initiatives to solve client-specific problems
• Influence Amazon teams across product, engineering, finance, and operations for client success
• Lead senior leader reviews and present strategies to Amazon leadership
• Facilitate executive-level discussions and QBRs between client and Amazon leadership
• Manage escalations with sound judgment to drive resolution
• Drive measurable impact on client outcomes, satisfaction, and revenue growth
• Identify opportunities for growth, optimization, and value
• Create scalable playbooks for other strategic accounts
• Mentor Account Managers in complex client relationships

Skills

Executive relationship mgmt

Strategic account planning

Cross-functional coordination

Data-driven decision making

Stakeholder communication

Problem solving

Senior stakeholder management

Job description

Amazon One Medical seeks a Principal Account Manager to own a high-value enterprise client relationship end-to-end, from long-term strategy to day-to-day execution. This senior role sits in office in Seattle, WA or Santa Clara, CA, and requires independence, ambiguity tolerance, and measurable impact through deep client intimacy.

The position emphasizes single-threaded accountability, executive-level collaboration, and the ability to influence across product, engineering, legal, and finance