Strategic Enterprise Accounts Director

MedReview; United States; Remote; USD 155.000 - 180.000; Vollzeit

Zusammenfassung

MedReview is seeking a Senior Director of Account Management to lead day-to-day management of its largest, most complex enterprise relationships. You will coordinate across client units and MedReview teams, oversee account performance and risk, and identify opportunities to expand the relationship.

The role requires strategic thinking, executive communication, and the ability to drive cross-functional results across Operations, Product, Finance, and Technology to deliver measurable value.

Qualifikationen

• Bachelor’s degree required.
• 8+ years of progressive Account Management, client success, healthcare operations, payment integrity, managed care, revenue cycle, healthcare technology, or related experience.
• Demonstrated success managing large, complex, or enterprise healthcare clients with multiple stakeholders and service lines.
• Experience leading executive-level client meetings, business reviews, account planning, and complex issue resolution.
• Strong knowledge of healthcare claims, payment integrity, payer operations, reimbursement, or related healthcare services.
• Strong business and financial acumen with the ability to interpret performance information and develop client-focused recommendations.
• Exceptional communication, presentation, organization, negotiation, and follow-through skills.
• Ability to influence and coordinate across a matrixed organization without direct authority.
• Sound judgment and the ability to manage high-visibility, sensitive, or escalated client matters.
• Preferred Experience: Experience managing national health plans, large payer organizations, or similarly complex enterprise clients.
• Preferred Experience: Experience supporting multiple products, business units, or contracts within a single client relationship.
• Preferred Experience: Experience supporting technology-enabled healthcare services or SaaS solutions.

Kenntnisse

Relationship management

Strategic account planning

Cross-functional collaboration

Executive communication

Negotiation

Issue resolution

Ausbildung

Bachelor’s degree

Tools

CRM

Presentation tools

Spreadsheets

Client reporting tools

Jobbeschreibung

MedReview is seeking a Senior Director of Account Management to lead day-to-day management of its largest, most complex enterprise relationships. You will coordinate across client units and MedReview teams, oversee account performance and risk, and identify opportunities to expand the relationship.

The role requires strategic thinking, executive communication, and the ability to drive cross-functional results across Operations, Product, Finance, and Technology to deliver measurable value.